May 31,2011
May 31,2011
5 people found
this helpful
We had nothing but problems from the start with Acorn. The girls at the local branch were fine, but any dealings with head office such as when the fridge broke down took weeks of us contacting them again and again to try and resolve the problem. Each time we called we had to repeat ourselves and re-lay the information as they never seemed to have a record of our previous contacts.

On moving out of our property they were supposed to re-pay our deposit within 10 working days and inform us of any deductions they wished to make. 7 weeks on we have still not received our deposit back nor have they listed any deductions despite us contacting them on a weekly basis.Every time we contact them regarding this they seem to have an 'I don't give a S**t' attitude. We have now had to get the TDS involved. A stress which should never have happened.

Never let from this company!!!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Acorn - New Homes Office 5! To leave a new review of Acorn - New Homes Office 5, please click the link below !
Write a review for Acorn - New Homes Office 5

(optional) upload photographs,images,youtube video or .pdf files to support your review

Acorn - New Homes

29 Westow Street Crystal Palace, London
Greater London
SE19 3RW

020 8768 0000

Opening hours