Britannia Property Services
Birmingham, B29
3/5, 20 reviews
55% recommended
100% lettings valuation accuracy
79% lettings fee satisfaction

“I feel gutted I went with Britania. They just never ......”

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Dec 18,2013
Minithumbup
By: 'Let...'
Dec 18,2013
8 people found
this helpful
I feel gutted I went with Britania. They just never sorted things when I asked them. The staff never phones me back and I just had the feeling they didn't care. Being at university is hard enough without the feeling neglected by the people who are supposed to look after your house. Really let down and I won't ever use them again.
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Opening Hours
Address

Britannia Property Services
521 Bristol Road
Selly Oak,Birmingham
West Midlands
B29 6AU
0121 472 2200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 79% £411 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 10 7 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“THIS COMPANY FORGES DOCUMENTS, AVOID!...”

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Aug 20,2020
Minithumbdown
By: 'D'
Aug 20,2020
3 people found
this helpful
DO NOT USE THIS COMPANY!!!! THEY FORGE SIGNATURES AND DATES ON TENANCY AGREEMENTS AND KEEP DEPOSITS TO GET MORE MONEY OUT OF YOU! THIS COMPANY IS A SCAM. DO NOT USE THEM, YOU HAVE BEEN WARNED! I HAVE REPORTED THIS COMPANY TO THE POLICE AND ...
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“Rifat was a great help when I finding a repla......”

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Jun 25,2020
Minithumbup
By: 'J'
Jun 25,2020
0 people found
this helpful
Rifat was a great help when I finding a replacement tenant, she was very kind and helpful and gave clear communication about the steps I needed to take...
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“Can’t thank Rifat enough for all her assistan......”

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Jun 11,2020
Minithumbup
By: 'Bridget'
Jun 11,2020
1 people found
this helpful
Can’t thank Rifat enough for all her assistance in getting everything sorted for my son to move in to the property on the 1st of July. We were advised that bills are not included and some suggested sites were forwarded to us to make ...
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“Britannia property needs to be shut down...”

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Feb 19,2020
Minithumbdown
By: 'Ore'
Feb 19,2020
3 people found
this helpful
Britannia property needs to be shut down we have had issues with gas, the stove has stopped working, people have been unable to leave their rooms for hours due to faulty doors, maintenance isn’t efficient and they lied and said our bills were included....
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“Great communication...”

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Feb 11,2020
Minithumbup
By: 'Jack'
Feb 11,2020
0 people found
this helpful
Very quick to respond to emails, and very helpful in said emails, also very quick to help with any problems our house has!...
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“HORRENDOUS...”

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Jul 22,2018
Minithumbdown
By: 'Tennant'
Jul 22,2018
4 people found
this helpful
Stay away!!!!! Very cheeky to do business with. Extremely unprofessional, rude, unaccomodating and manipulative estate agents. House given to us in a disgusting state with mould and hair and no hot water working. No communication let alone lack of communication. Horrible service. Will not escalate ...
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Comment on agent fees
Expensive and disgusting
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“Deposit never refound!...”

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Apr 24,2018
Minithumbdown
By: 'Olga'
Apr 24,2018
4 people found
this helpful
STAY AWAY FROM THIS AGENCY! After I've regularly paid my rent and left the house on the day we agreed by contract in perfect condition (actually in better condition than I had been given). I wrote several times to request the refund of the deposit ...
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“I would like to strongly recommended Richard and his agency.......”

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Jan 21,2018
Minithumbup
By: 'Tomas'
Jan 21,2018
0 people found
this helpful
I would like to strongly recommended Richard and his agency. As I know him he is strong and powerful man which exactly know how the business running. Very clever, very helpful in all different situation's and always have the for his customers. I wish you ...
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“The services have been the worst I have ever seen. ......”

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Dec 14,2017
Minithumbdown
By: 'Totally'
Dec 14,2017
5 people found
this helpful
The services have been the worst I have ever seen. The rude and unresposible attitude of the staff, especially the manager, made me so angry. Promises were not committed. Emails were never replied. Even my friend told me they blamed him when they were actually ...
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“- Really quick responses when I inquired about letting a property ......”

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Jul 18,2015
Minithumbup
By: 'Daniel'
Jul 18,2015
0 people found
this helpful
- Really quick responses when I inquired about letting a property over the summer last minute. - Sometimes took a few emails to get any queries answered and on occasions their emails were very unprofessional, but they were eventually sorted and everything was arranged efficiently . - ...
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Comment on agent fees
The property was well priced and this figure includes bills. There is however arrangement and admin fees although these are not substantial.
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“I am very pleased with the service BPG has offered ......”

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Feb 17,2015
Minithumbup
By: 'Saqib'
Feb 17,2015
0 people found
this helpful
I am very pleased with the service BPG has offered me. It was a fast service and staff were very helpful and understanding. I was shown a few properties and they were all at very high standards and we're very clean. I found the one ...
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“highly recommended!!!!when I went into Britannia property services the ......”

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Jan 14,2015
Minithumbup
By: 'sam'
Jan 14,2015
0 people found
this helpful
highly recommended!!!! when I went into Britannia property services the staff were friendly organised and very helpful.. they took me out to a viewing right away. They answered all my queries and worked well and efficiently to get me into my property the same day. ...
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Comment on agent fees
reasonable for the services provided
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“I can't thank Britannia enough for all the help they ......”

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Dec 08,2014
Minithumbup
By: 'Sarah'
Dec 08,2014
0 people found
this helpful
I can't thank Britannia enough for all the help they have given me. Staff has been extremely helpful in satisfying all my queries and concerns. The staff helped me find the perfect brand new studio in a perfect location for five hundred pounds by driving ...
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Comment on agent fees
Fees were reasonable. I paid a lot more with my previous agent.
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“was very impressed with the service, he must have showed ......”

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Nov 18,2014
Minithumbup
By: 'Jenny'
Nov 18,2014
0 people found
this helpful
was very impressed with the service, he must have showed me at least 15 houses driving me around with a friend. I found exactly what I wanted, very close to Uni at £95 a week rent. Will deffo recommend him...
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Comment on agent fees
Would have preferred if no fees, I will be staying for 3 years so agent tells me they don't charge again for as long as I take a property from them
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“The staff there are veryyy rude! No manners what so ......”

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Sep 08,2014
Minithumbdown
By: 'stevecollin'
Sep 08,2014
7 people found
this helpful
The staff there are veryyy rude! No manners what so ever. The guy Jamie took me to view a house, his car stunk. I will never be going back there. I have many friends who have had bad experiences there and out of 15people i ...
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What agent could do to change your mind?
Sort your staff out! There attitude stinks.
Attached Filesnbsp;
Comment on agent fees
Too much money compared to other propertys around that area.
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“Really angry at the way this company does business. They ......”

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Dec 23,2013
Minithumbdown
By: 'Joke'
Dec 23,2013
9 people found
this helpful
Really angry at the way this company does business. They charge for work that doesn't need to be done and charge for work they didn't do! To top this off they never bother to keep us in the loop or even phone back when asked. ...
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What agent could do to change your mind?
Nothing
Attached Filesnbsp;
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“I feel gutted I went with Britania. They just never ......”

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Dec 18,2013
Minithumbup
By: 'Let...'
Dec 18,2013
8 people found
this helpful
I feel gutted I went with Britania. They just never sorted things when I asked them. The staff never phones me back and I just had the feeling they didn't care. Being at university is hard enough without the feeling neglected by the people who ...
read full review
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“I have been a tenant of Britannia for the last 2 ......”

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Dec 03,2013
Minithumbup
By: 'Hmd'
Dec 03,2013
4 people found
this helpful
I have been a tenant of Britannia for the last 2 years. My apartment is great, they deal with maintenance quickly & everyone in the office is really friendly. I have dealt with alot of agents in selly oak and all have some weaknesses but I can ...
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“I wish I could give negative stars! To say Leila ......”

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Nov 29,2013
Minithumbdown
By: 'Realistic'
Nov 29,2013
11 people found
this helpful
I wish I could give negative stars! To say Leila is incompetent at her job would be complimentary to her ability. I don't even know where to start. Let's just sum it up: Unorganised Don't know their own contracts Poor communication Overcharge on all "maintenance". ...
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What agent could do to change your mind?
Everything!! Work harder, and not just for the money Be more professional with a better attitude
Attached Filesnbsp;
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“Exceptionally terrible service.I am a previous tenant of Britannia ......”

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Jan 22,2013
Minithumbdown
By: 'glad_to_see_the_back'
Jan 22,2013
19 people found
this helpful
Exceptionally terrible service. I am a previous tenant of Britannia Property Services and it was the most unprofessionally managed company I have ever dealt with. The first issue came when I had first collected my keys to the property. When I arrived the fire alarm ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Britannia Property Services, Birmingham B29 6AU


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