Services : Letting( As a Tenant )Date: 18th Dec 2023
Great stay so far. Their maintenance services are very prompt.
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1 Star Review
Rifat
richard
By : 'PB' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : B13
19 Jul 2022
People found this helpful1
0 Stars. The worst estate agents in Birmingham. I arrived to a property in August 2020, the house was in an awful condition and had not been checked over before changing the tenants. I asked on multiple occasions for jobs to be completed but they were never completed. Communication and general... Read Full Review
Services : Letting( As a Tenant )Date: 19th Jul 2022
0 Stars. The worst estate agents in Birmingham. I arrived to a property in August 2020, the house was in an awful condition and had not been checked over before changing the tenants. I asked on multiple occasions for jobs to be completed but they were never completed. Communication and general management of the property was extremely poor from the get go! Avoid at all costs. Wasted so much money living there and the landlord didn’t care to ensure measures were in place to make the house look decent. The images on the website are not true to images (449 MOOR GREEN LANE) not even close! During the viewing I was told various things would be cleaned up before we moved in and it wasn’t!
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DO NOT USE , ABSOLUTE ...
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1 Star Review
richard
By : 'Adam' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : B29
2 Sept 2021
People found this helpful3
DO NOT USE , ABSOLUTE FRAUDSTERS , FORGED MY SIGNITURE AND LEFT ME IN A DILAPIDATED PROPERTY , WORST AGENTS EVER . FORMER EMPLOYEE LAILA AMJADI CONVICTED AS ROGUE LANDLORD . I WISH I KNEW THIS WHEN I MOVED INTO THIS SLUM... Read Full Review
Services : Letting( As a Tenant )Date: 1st Sep 2021
DO NOT USE , ABSOLUTE FRAUDSTERS , FORGED MY SIGNITURE AND LEFT ME IN A DILAPIDATED PROPERTY , WORST AGENTS EVER . FORMER EMPLOYEE LAILA AMJADI CONVICTED AS ROGUE LANDLORD . I WISH I KNEW THIS WHEN I MOVED INTO THIS SLUM .
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DO NOT USE BRITANNIA ...
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1 Star Review
By : 'Isabella' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B5
16 Aug 2021
People found this helpful1
DO NOT USE BRITANNIA PROPERTY!
Me and my 3 friends found a lovely house that had just been renovated for our second year university home. The previous tenants were not told to move out on the correct day therefore, they were still there on OUR moving day. The property could not be cleaned in time ... Read Full Review
Isabella Oliviero said about Britannia Property Services
Services : Letting( As a Tenant )Date: 16th Aug 2021
DO NOT USE BRITANNIA PROPERTY! Me and my 3 friends found a lovely house that had just been renovated for our second year university home. The previous tenants were not told to move out on the correct day therefore, they were still there on OUR moving day. The property could not be cleaned in time for our move in date because of this and rubbish was left everywhere. We were told we would have a refund and gift cards as compensation, this was not forthcoming. We then realised the property had mice in the ceilings, we asked for pest control to come out but the problem is still ongoing 8 months later as pest control and britannia are not consistent. Britannia BREACHED the contract by sending maintenance and contractors with keys to our property without giving us ANY notice. We have cctv footage of several men walking into our house without us knowing- we are lucky we were not in the house at the time. Our security was the least of their priority- PLEASE NO FEMALES SHOULD TAKE ON A CONTRACT WITH BRITANNIA!! Rude customer service and zero care or respect, as tenants who pay a huge amount for a student house we should not have been made to feel as if the house was inhabitable and dangerous. We moved out early and took all our belongings with us because the house was no longer safe.
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Worst agency ever. If I could ...
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1 Star Review
By : 'freya' Services : Letting( As a Tenant ) Rent PCM : £583 Would you recommend ? : No Postcode : B29
13 Aug 2021
People found this helpful1
Worst agency ever. If I could give them a 0 I would. We moved in and the boiler has broke which caused damp throughout the whole house, they failed to deal with a serious rodent problem in the house to the point it was making my house mates ill, flies everywhere and nests of flies growing in the... Read Full Review
freya beardmore said about Britannia Property Services
Services : Letting( As a Tenant )Date: 13th Aug 2021
Worst agency ever. If I could give them a 0 I would. We moved in and the boiler has broke which caused damp throughout the whole house, they failed to deal with a serious rodent problem in the house to the point it was making my house mates ill, flies everywhere and nests of flies growing in the house, my housemate had a mouldy fridge. All of this for an extremely costly £120 a week ( we were complete ripped off for the disgusting quality of the building). Not only this but most of their contracts are joint so if your housemate decides not to pay their rent they will make u pay it instead of even bothering to take them to court which meant we all had to pay £1000 extra each. Completely dirty and disgusting house and we were ripped off. I wouldn’t allow my dog to sleep there. The staff were also completely unsympathetic and always used the contact against you. Like what a nice job to have where u just scam poor students each day to help greedy landlords. I hated my experience and now I’m completely out of pocket.
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Rodent problem for months and ...
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1 Star Review
By : 'Hok' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : No Postcode : B29
31 May 2021
People found this helpful0
Rodent problem for months and still not fixed! There was even a dead animal in the ceiling for weeks and still not removed, hence maggots were roaming around the ceiling and turn into flies. They began to swarm my room through cracks in bathroom ceilings and smoke detectors. Absolutely disgusting... Read Full Review
Services : Letting( As a Tenant )Date: 30th May 2021
Rodent problem for months and still not fixed! There was even a dead animal in the ceiling for weeks and still not removed, hence maggots were roaming around the ceiling and turn into flies. They began to swarm my room through cracks in bathroom ceilings and smoke detectors. Absolutely disgusting and most definitely a serious health hazard.
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Fantastic ...
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5 Star Review
By : 'Ish' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B16
27 May 2021
People found this helpful0
My experience with Britannia Property Services has been fantastic. The team have been very accommodating and responsive to all my queries. The accommodation is of high quality within perfect locations. I would highly... Read Full Review
Services : Letting( As a Tenant )Date: 26th May 2021
My experience with Britannia Property Services has been fantastic. The team have been very accommodating and responsive to all my queries. The accommodation is of high quality within perfect locations. I would highly recommend!
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THIS COMPANY FORGES ...
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1 Star Review
By : 'D' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : B11
20 Aug 2020
People found this helpful4
DO NOT USE THIS COMPANY!!!! THEY FORGE SIGNATURES AND DATES ON TENANCY AGREEMENTS AND KEEP DEPOSITS TO GET MORE MONEY OUT OF YOU! THIS COMPANY IS A SCAM. DO NOT USE THEM, YOU HAVE BEEN WARNED! I HAVE REPORTED THIS COMPANY TO THE POLICE AND GOING TO COURT TO GET THEM FULLY... Read Full Review
Services : Letting( As a Tenant )Date: 19th Aug 2020
DO NOT USE THIS COMPANY!!!! THEY FORGE SIGNATURES AND DATES ON TENANCY AGREEMENTS AND KEEP DEPOSITS TO GET MORE MONEY OUT OF YOU! THIS COMPANY IS A SCAM. DO NOT USE THEM, YOU HAVE BEEN WARNED! I HAVE REPORTED THIS COMPANY TO THE POLICE AND GOING TO COURT TO GET THEM FULLY AUDITED.
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Steer ...
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1 Star Review
richard
By : 'S' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B29
23 Jul 2020
People found this helpful0
Awful management company. Very unprofessional. Misinformation from the get go. Different staff members saying different things. Property provided in an unimaginable state of repair and as far as they're concerned it is only 'cosmetic'. If that's the case then sort it out! ... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Jul 2020
Awful management company. Very unprofessional. Misinformation from the get go. Different staff members saying different things. Property provided in an unimaginable state of repair and as far as they're concerned it is only 'cosmetic'. If that's the case then sort it out! Instead of expecting people to pay thousands for a mouldy dump.
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Rifat was a great help when I ...
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5 Star Review
Rifat
By : 'J' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B29
25 Jun 2020
People found this helpful0
Rifat was a great help when I finding a replacement tenant, she was very kind and helpful and gave clear communication about the steps I needed to... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jun 2020
Rifat was a great help when I finding a replacement tenant, she was very kind and helpful and gave clear communication about the steps I needed to take
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Can’t thank Rifat ...
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5 Star Review
Bridget
By : 'Bridget' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B29
11 Jun 2020
People found this helpful1
Can’t thank Rifat enough for all her assistance in getting everything sorted for my son to move in to the property on the 1st of July. We were advised that bills are not included and some suggested sites were forwarded to us to make our choice. Rifat has gone above and beyond to assist... Read Full Review
Bridget Vural said about Britannia Property Services
Services : Letting( As a Tenant )Date: 10th Jun 2020
Can’t thank Rifat enough for all her assistance in getting everything sorted for my son to move in to the property on the 1st of July. We were advised that bills are not included and some suggested sites were forwarded to us to make our choice. Rifat has gone above and beyond to assist especially with Covid being a concern to us.
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Britannia property needs to ...
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1 Star Review
By : 'Ore' Services : Letting( As a Tenant ) Rent PCM : £3000 Would you recommend ? : No Postcode : B29
19 Feb 2020
People found this helpful3
Britannia property needs to be shut down we have had issues with gas, the stove has stopped working, people have been unable to leave their rooms for hours due to faulty doors, maintenance isn’t efficient and they lied and said our bills were... Read Full Review
Ore Adedeji said about Britannia Property Services
Services : Letting( As a Tenant )Date: 19th Feb 2020
Britannia property needs to be shut down we have had issues with gas, the stove has stopped working, people have been unable to leave their rooms for hours due to faulty doors, maintenance isn’t efficient and they lied and said our bills were included.
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Great ...
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5 Star Review
By : 'Jack' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B29
11 Feb 2020
People found this helpful0
Very quick to respond to emails, and very helpful in said emails, also very quick to help with any problems our house... Read Full Review
Services : Letting( As a Tenant )Date: 11th Feb 2020
Very quick to respond to emails, and very helpful in said emails, also very quick to help with any problems our house has!
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HORRENDOUS ...
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1 Star Review
By : 'Tennant' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : B29
22 Jul 2018
People found this helpful4
Stay away!!!!! Very cheeky to do business with. Extremely unprofessional, rude, unaccomodating and manipulative estate agents. House given to us in a disgusting state with mould and hair and no hot water working. No communication let alone lack of communication. Horrible service. Will not escalate... Read Full Review
Services : Letting( As a Tenant )Date: 21st Jul 2018
Stay away!!!!! Very cheeky to do business with. Extremely unprofessional, rude, unaccomodating and manipulative estate agents. House given to us in a disgusting state with mould and hair and no hot water working. No communication let alone lack of communication. Horrible service. Will not escalate complaints let alone handle them. The most they offered was apology for lack of communication even though NOTHING was communicated.
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Deposit never ...
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1 Star Review
richard
By : 'Olga' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B29
24 Apr 2018
People found this helpful4
STAY AWAY FROM THIS AGENCY!
After I've regularly paid my rent and left the house on the day we agreed by contract in perfect condition (actually in better condition than I had been given).
I wrote several times to request the refund of the deposit to me. They just ignore me because I'm... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Apr 2018
STAY AWAY FROM THIS AGENCY!
After I've regularly paid my rent and left the house on the day we agreed by contract in perfect condition (actually in better condition than I had been given). I wrote several times to request the refund of the deposit to me. They just ignore me because I'm not in UK anymore.
THEY TAKE ADVANTAGE OF ABROAD STUDENTS!
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I would like to strongly ...
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5 Star Review
richard
By : 'Tomas' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B14
21 Jan 2018
People found this helpful0
I would like to strongly recommended Richard and his agency.
As I know him he is strong and powerful man which exactly know how the business running.
Very clever, very helpful in all different situation's and always have the for his customers.
I wish you all the best and I hope when I will... Read Full Review
Services : Letting( As a Tenant )Date: 21st Jan 2018
I would like to strongly recommended Richard and his agency. As I know him he is strong and powerful man which exactly know how the business running. Very clever, very helpful in all different situation's and always have the for his customers. I wish you all the best and I hope when I will return to UK we will have pleasure to cooperate once again.
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The services have been the ...
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1 Star Review
By : 'Totally' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B29
14 Dec 2017
People found this helpful5
The services have been the worst I have ever seen. The rude and unresposible attitude of the staff, especially the manager, made me so angry. Promises were not committed. Emails were never replied. Even my friend told me they blamed him when they were actually the ones who were late for... Read Full Review
Totally disappointed girl said about Britannia Property Services
Services : Letting( As a Tenant )Date: 14th Dec 2017
The services have been the worst I have ever seen. The rude and unresposible attitude of the staff, especially the manager, made me so angry. Promises were not committed. Emails were never replied. Even my friend told me they blamed him when they were actually the ones who were late for appointment and almost made him mad with their snob!
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- Really quick responses when ...
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4 Star Review
By : 'Daniel' Services : Letting( As a Tenant ) Rent PCM : £600 Would you recommend ? : Yes Postcode : B29
18 Jul 2015
People found this helpful0
- Really quick responses when I inquired about letting a property over the summer last minute.
- Sometimes took a few emails to get any queries answered and on occasions their emails were very unprofessional, but they were eventually sorted and everything was arranged efficiently .
- Property was... Read Full Review
What agent could do to change your mind?
The property was well priced and this figure includes bills. There is however arrangement and admin fees although these are not substantial.
Comments on Agent Fees
The property was well priced and this figure includes bills. There is however arrangement and admin fees although these are not substantial.
Services : Letting( As a Tenant )Date: 17th Jul 2015
- Really quick responses when I inquired about letting a property over the summer last minute. - Sometimes took a few emails to get any queries answered and on occasions their emails were very unprofessional, but they were eventually sorted and everything was arranged efficiently . - Property was as advertised, nicely furnished and modern. As with all lets there were issues on arrival but these were resolved fairly promptly. - Any issues that arose with the house were dealt with comprehensively and in good time. - Overall would recommend Britannia Properties to any prospective tenant, they are better than many of the letting agents I have previously dealt with.
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I am very pleased with the ...
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5 Star Review
By : 'Saqib' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : Yes Postcode : B29
17 Feb 2015
People found this helpful0
I am very pleased with the service BPG has offered me. It was a fast service and staff were very helpful and understanding. I was shown a few properties and they were all at very high standards and we're very clean. I found the one best suited for me which is great value for my money too. I would... Read Full Review
Services : Letting( As a Tenant )Date: 17th Feb 2015
I am very pleased with the service BPG has offered me. It was a fast service and staff were very helpful and understanding. I was shown a few properties and they were all at very high standards and we're very clean. I found the one best suited for me which is great value for my money too. I would recommend BPG anyday they are a very professional and realiable company. I couldn't be anymore pleased and grateful for what they have offered me and the service I am receiving :)
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highly recommended!!!!
when ...
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5 Star Review
By : 'sam' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : Yes Postcode : B5
14 Jan 2015
People found this helpful0
highly recommended!!!!
when I went into Britannia property services the staff were friendly organised and very helpful.. they took me out to a viewing right away. They answered all my queries and worked well and efficiently to get me into my property the same day.
The property itself is of a... Read Full Review
Services : Letting( As a Tenant )Date: 14th Jan 2015
highly recommended!!!! when I went into Britannia property services the staff were friendly organised and very helpful.. they took me out to a viewing right away. They answered all my queries and worked well and efficiently to get me into my property the same day.
The property itself is of a high standard and well maintained by Britannia. when I first saw the property I knew it was exactly what I wanted.
The maintenance staff are quick and competent and are always out within a few hours of a maintenance report being sent. they also have a emergency out of hours service which is great peace of mind knowing if something was to go wrong someone would come out to resolve the issue.
overall I am pleased with the service Britannia have provided for me and I am also looking to extend my current contract with them.
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