100% sales valuation accuracy
100% sales fee satisfaction
Dec 15,2010
Dec 15,2010
4
people found
this helpful
this helpful
When I first signed up with Swetenhams to sell my property they promised the world. It turned out they delivered nothing.
Each time they carried out a viewing I had to chase them for feedback. They rarely called to give updates on the property. In fact, they rarely did anything without a lot of nagging from myself.
Swetenhams claimed that they were the only estate agents in Chester that advertised on RightMove, something which from day one was quite clearly untrue.
After almost a year of incompetence and poor customer service I decided to advertise my property with another estate agents. I emailed them with my 14 days notice and requested that they confirm receipt...nothing. I requested that they send my keys back...nothing. I'm still waiting.
I've never written a review online but felt so compelled to do so following such terrible service. I would not recommend using Swetenhams. They put all the effort into the hard sale to get you to sign up and then ease off the gas. There are plenty of reputable estate agents in Chester, it's worth shopping around.
Each time they carried out a viewing I had to chase them for feedback. They rarely called to give updates on the property. In fact, they rarely did anything without a lot of nagging from myself.
Swetenhams claimed that they were the only estate agents in Chester that advertised on RightMove, something which from day one was quite clearly untrue.
After almost a year of incompetence and poor customer service I decided to advertise my property with another estate agents. I emailed them with my 14 days notice and requested that they confirm receipt...nothing. I requested that they send my keys back...nothing. I'm still waiting.
I've never written a review online but felt so compelled to do so following such terrible service. I would not recommend using Swetenhams. They put all the effort into the hard sale to get you to sign up and then ease off the gas. There are plenty of reputable estate agents in Chester, it's worth shopping around.
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Latest Reviews
16th Jun 2018
reviewed by 'Jean'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £290,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 16,2018
Jun 16,2018
1
people found
this helpful
this helpful
Great customer service from people who really know what they're talked NG about in Tarporley for once. Honest people you can totally trust....
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Comment on agent fees
Very fair
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No fees information available
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