0% lettings valuation accuracy
99% lettings fee satisfaction
Dec 21,2013
Dec 21,2013
2
people found
this helpful
this helpful
I have had the worse experience with this company on my day of moving in I had no electricity or heating because they had not provided me with a key , they said it was up to m to sort it out yet when I paid my month and a half deposit there was no mention of no electricity key after arguing with a very rude patronizing lady I made a complaint to the maher who then came out with the key. I have been at property under there agents for a year now and during this time the shower was broken also on my move in day. I had to wait a week before this was solved and a further 3 weeks for a shower curtain as there was nothing to stop water escaping .Weeks later after suffering with headaches and getting a new gas prepayment meter the gas man found the cooker was leaking carbon monoxide a leathal gas , I then had to argue with a member of readings(the same woman) Untill finally threatening them with getting the environmental health involved before they finally agreed to fix the Hob. After I month I noticed my back bedrooms smelt damp and mould was growing on the walls , I then found that under my carpet was damp and wet the carpet was layed straight onto concrete , I notified them of the mould and condensation but never heard back from them. I then moved out and planned to use the flat to store all my furniture , I came back a month later and the entire flat has mould up the walls on the carpet and the ceilings , after telling readings and arguing with the same woman that this should not be happening she said she would arrange for Someone to take a look , by this time my furnature was completely black with mould and ruined . A day later I recived a water bill of an excessive amount and after speaking with them it turns out that the other 4 flats don't have water meters so for a year I have been paying everyone else's water. I was told I should be refunded by the landlord. Weeks later nothing has been resolved and i want to get rid of this property but after the issues I am now worries they will try and take money out of my deposit for the mould and blame me , I am disgusted with the service recived by this company , the rude and obnoxious lady who deals with the lettings who I have to argue with and the fact they could not care less about there tenants , I advise anyone looking to rent with readings to turn around and run or you will regret it like I have with a flat from hell.
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Latest Reviews
10th Jun 2022
reviewed by 'Honey'
16th May 2017
reviewed by 'Af'
24th Mar 2014
reviewed by 'Ian'
21st Dec 2013
reviewed by 'Jess'
Opening Hours
Address
Readings Property Group
48 Granby Street
Leicester
Leicestershire
LE1 1DH
0116 222757
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £550 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 10,2022
Jun 10,2022
0
people found
this helpful
this helpful
I’ve been with Readings Property Group almost 5 years this August. These were the best 5 years of my life. I moved into the property (from my parents house to living alone) and I was a little scared, but Readings helped me transition very well. I ...
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May 16,2017
May 16,2017
2
people found
this helpful
this helpful
All seemed well when we moved into mercia drive. Only later we were to find out the old Tennant was a chain smoker and set the place alight. Readings painted everything to look neat but the smell and the conditions were a disgrace upon moving ...
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Comment on agent fees
Very expensive.
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Jun 06, 2017
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(1)
Hi, thanks for your comments, it's disheartening to hear that you feel this way especially after a 3 year stay at this property. However, we do thank you for agreeing to cover the costs of getting the property back into a good condition for the next tenant. ...
Sep 21,2016
Sep 21,2016
0
people found
this helpful
this helpful
I recently sold a property through Readings. From start finish the service I received was brilliant. They achieved a price for my property far higher than I thought possible, the sale flew through I had 2 offers from 2 buyers. Readings provides good old fashioned customer service ...
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Comment on agent fees
Well worth every penny!
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Mar 24,2014
Mar 24,2014
5
people found
this helpful
this helpful
I have been a landlord with Readings Property Group for 13 months and i can tell you now that it has been the worst 14 months of my life as a landlord. This is the first time that i have ever let a property and i can ...
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What agent could do to change your mind?
Nothing, they are liars, do not provide the level of service and payments are whenever they feel like it.Attached Filesnbsp;
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Dec 21,2013
Dec 21,2013
2
people found
this helpful
this helpful
I have had the worse experience with this company on my day of moving in I had no electricity or heating because they had not provided me with a key , they said it was up to m to sort it out yet when I paid ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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