Olympia Estates
London, W2
1.6/5, 12 reviews
33% recommended
0% lettings valuation accuracy
13% lettings fee satisfaction

“Room less of 8M2 , 857£/ month. Bathroom and toilet were closed ......”

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Dec 21,2013
Minithumbdown
By: 'Mickael'
Dec 21,2013
2 people found
this helpful
Room less of 8M2 , 857£/ month. Bathroom and toilet were closed for 1 week, the agency Olympia estates just send me a mail to tell me to go to a youth hostel during " or 4 days , in fact it lastet a week !!!
They didn't give me a reduce ! Nice when at night at 3 in the morning you have to go out in the street find the youth hostel to go to the toilet !!!
When I took the room the cleaning wasn't done, the fridge was broken full ice all the time !!
There was mold on the walls and on the window. The halogen lamp was broken and kept falling ! no way to join these people. Now that I paid full december, but left already the 14th. I'm still waiting for my deposit, they don't answer to my mails, when I have them on the phone they tell me the financial departement sent me by a bank transfer the deposit, but they can't tell me when this was done, they tell me they email me the date it was done, but no news. I'm back in France since the 14th. I'm a student and this was a very bad experience for me. I hope I get my deposit back !!
What agent could do to change your mind?
This agent is only there to cash the money there is no service at all and the room they let me should't be living in !!!! But I couldn't come to London to visit it before , Sad !!
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Opening Hours
Address

Olympia Estates
11 Hereford Road
Bayswater,London
Greater London
W2 4AB
0207 221 3020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 13% £1,213 £1,517
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 4 8 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“As a year-long tenant, I wouldn't recommend a......”

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Jun 05,2020
Minithumbdown
By: 'Don't'
Jun 05,2020
1 people found
this helpful
As a year-long tenant, I wouldn't recommend anyone to rent with them out of several reasons: 1. Thin-walls: The property itself has really thin walls. You can literally hear your neighbour either fighting with each other or their early alarm clock everyday. 2. Poor management: Apparently some ...
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“Unprofessional and disorganised...”

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Apr 23,2020
Minithumbdown
By: 'Jay'
Apr 23,2020
1 people found
this helpful
I am very unhappy with this agency. They are unprofessional and disorganised. I experienced various problems during my tenancy, including with elecriticy and fire alarm. They did not do enough to assist. They are unreliable. Do not rent from them....
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“Worse agency ever...”

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Apr 30,2018
Minithumbdown
By: 'HateOlympia'
Apr 30,2018
7 people found
this helpful
It is more than fair to give 0 to Olympia instead of 1. Renting a flat with Olympia Estates (12 Westbourne Grove Terrace W25SD) is the worse thing that could have happened to me and my flatmate. The main person we dealt with was Luta, but we ...
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Comment on agent fees
Bad
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“Great and professional agency...”

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Apr 18,2018
Minithumbup
By: 'Mark'
Apr 18,2018
0 people found
this helpful
I had a good experience with Olympia estates. I'm not sure why there's negative comments. You pay for what you get and I had no problems. I found them to be professional, courteous and helpful. I lived at Kensington Gardens square for almost a year ...
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“Great Agency to rent from...”

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Apr 10,2018
Minithumbup
By: 'Louise'
Apr 10,2018
0 people found
this helpful
I'm not sure why they're so many bad reviews. Honestly the studio I have been renting from Olympia has been a dream - everything was straight forward and whenever I requested something in the flat they have handymen on tap. All bills included makes it ...
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Comment on agent fees
Bad
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“The service has been disastrous, from the first to the ......”

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Feb 18,2018
Minithumbdown
By: 'Pierre'
Feb 18,2018
2 people found
this helpful
The service has been disastrous, from the first to the last day. It all started with a deceiving announcement as we were told internet was included in the rent, whereas only 3GB were "offered" (and it did not even work). So in the end we ...
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Comment on agent fees
Agent fees were high, 100£ when moving in and 100£ when moving out (which come on top of the 200£ for the marketing agency) + 25£ to get the landlord's reference (!)
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“If I could leave 0 stars for Olympia Estates, I would ......”

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Feb 16,2018
Minithumbdown
By: 'Caroline'
Feb 16,2018
5 people found
this helpful
If I could leave 0 stars for Olympia Estates, I would do. I rented an apartment on Kensington Gardens Square, with the intention of staying for a couple of years. In the end, I only stayed for 6 months. My main point of contact was Luta Simon, ...
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Comment on agent fees
For a studio flat, in Central London, on the sixth floor of a town house, with no lift, the rent was quite high. I was expecting to pay £800-£950 a month but instead I was paying £1,083.40. As the service was terrible and the problems I faced had a large knock on effect to my daily life, the cost I was paying was definitely not worth it.
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“This estate agency is the worse that could possibly exist. ......”

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Dec 09,2017
Minithumbdown
By: 'angry'
Dec 09,2017
3 people found
this helpful
This estate agency is the worse that could possibly exist. Agents are merely incapable of sorting out issues related to the bad-quality flats they rent. They even ignore e-mails to avoid having to fix issues. My flatmate and I have been struggling since the very ...
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“Do not ever be a client of this agency which ......”

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Dec 07,2017
Minithumbup
By: 'Hateissues'
Dec 07,2017
4 people found
this helpful
Do not ever be a client of this agency which is probably the worse in all Britain. They are incapables of fixing issues They are not responding to tour emails Their employees are the most incompetents They give flat with lot of troubles YOU SHOULD ...
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Comment on agent fees
The worse
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“We were nervous about renting through Olympia as the only ......”

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Apr 16,2014
Minithumbup
By: 'April'
Apr 16,2014
1 people found
this helpful
We were nervous about renting through Olympia as the only review we could find anywhere was a negative one, and we've heard so many horror stories about estate agents. It seemed sketchy at first because we were dealing with multiple different people, I was scared ...
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“Room less of 8M2 , 857£/ month. Bathroom and toilet were closed ......”

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Dec 21,2013
Minithumbdown
By: 'Mickael'
Dec 21,2013
2 people found
this helpful
Room less of 8M2 , 857£/ month. Bathroom and toilet were closed for 1 week, the agency Olympia estates just send me a mail to tell me to go to a youth hostel during " or 4 days , in fact it lastet a week !!! They didn't give me a reduce ! ...
read full review
What agent could do to change your mind?
This agent is only there to cash the money there is no service at all and the room they let me should't be living in !!!! But I couldn't come to London to visit it before , Sad !!
Attached Filesnbsp;
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“The agent either did not know the details of the ......”

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Dec 19,2012
Minithumbdown
By: 'Ollie'
Dec 19,2012
3 people found
this helpful
The agent either did not know the details of the property or purposefully misinformed us. We were misled about which utility bills were included and about the state of repairs to some of the kitchen fittings. There were some very unplesant surprises once we had ...
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