“Have to agree with everyone so far and say what ......”
1 Star Review
Nov 30,2013
By:
'moneyrootofallevil'
Nov 30,2013
Branch: London, 143 Tottenham Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N22
Branch: London, 143 Tottenham Lane
Lettings (as a Tenant)
Postcode: N22
15
people found
this helpful
Have to agree with everyone so far and say what a bunch of cowboys and rip-off merchants the property company are.
We were promised a newly painted flat and new carpets before we moved in but surprise surprise nothing was done. They were slow to respond when issues like damp and leaks occurred etc. and yes the staff are rude, nearly all have attitude problems, and it's worst when you speak to the people in highest positions.
When it comes to the deposit they will try and take as much as they can, charging £10 to remove a cloth I left in the kitchen. Just one! They tried to charge for things all ready broken before we moved in, lucky I had a copy of my check-in inventory. It was as if they didn't even compare my check-in and check out inventory, tried to overcharge me in the hope I'd have no evidence and be forced to back down. They will also hold on to the deposit for as long as possible, say they will email you by end of week and never do. This lasts for a couple of months. You just have to make sure you don't go over the 3 months to make a dispute with your deposit scheme.
After my experience with them (and reading the other reviews) I have no doubt that this is a tactic they employ to make as much money as possible and they exploit the tenants to make as much money as possible.
SCUM!!!
Avoid them if its not too late, otherwise keep records of your inventories, email them with your issues, as well as calling so you have evidence, and be prepared for disputing with them for a while before getting your money back. They will try to rob you, so just prepare yourself, check your tenancy agreement (and what it says about cleaning etc) and remember it costs £10 for a single cloth to be thrown away!!
What agent could do to change your mind?
be honest and stop trying to rob tenants
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