“DO NOT USE!!They are now known as Sterling De ......”
1 Star Review
Nov 18,2013
By:
'Jim'
Nov 18,2013
Branch: London, Fortis House, 160 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E2
Branch: London, Fortis House, 160 London Road
Lettings (as a Tenant)
Postcode: E2
5
people found
this helpful
DO NOT USE!!
They are now known as Sterling De Vere, but are the same terrible property management company. They are rude and aggressive and will not fix anything unless it has been reported about 10 times. We were left without a shower for over a month and a half, despite calls every other day. They never clean the communal area, despite advertising it as a free service. The state of the properties is worrying, boilers are not gas safety checked, electrics are not wired correctly and in our case, were left exposed. They do not send round qulified technicians to sort out these issues, instead they send guys which look like their mates to come and sort out the boiler etc. They have yet to return my deposit even though the room was in a better state than it was when I moved in (a lot cleaner). They will ignore the majority of your calls and you'll be lucky to get in contact with them. Then when it comes to moving out, they ignored the credit check company for my new agent, which in turn seriously delayed me moving into my new place!!
The one time you will hear from them, however, is close to when your rent is due. They will send reminders to you days before you have to pay, and if you are ever late, one of my flat mates had three big guys turn up to his room demanding 2 weeks rent (he was only a few days late).
Trust me, DO NOT use this company, they are very unprofessional and you will regret it!! there are other rooms out there on sites like spareroom/gumtree, anything is better than getting a room with this company
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