“I have let my property with Northwood since early 2010. It's ......”
5 Star Review
Nov 04,2013
By:
'KG29748'
Nov 04,2013
Branch: Newcastle upon Tyne, 676 West Road
Services: Property Management
Would you recommend?: Yes
Postcode: DH8
Branch: Newcastle upon Tyne, 676 West Road
Property Management
Postcode: DH8
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I have let my property with Northwood since early 2010. It's a 3 bed new build from 2007. I am an "enforced landlord" as the property's value dropped dramatically in the recession as new builds continued to be built in the area and I needed to move away due to work in the military.
Northwood are a fabulous agent and have given impeccable service through the whole term I've been with them and I wouldn't use or recommend anyone else.
My previous agent did get tenants in, but despite being full management I was left dealing with problems (such as plumbing) from overseas on detachment, and on tenant departure the previous agent said the property was of an acceptable standard but it was a mess and I ended up getting back all my fees.
By contrast Northwood just get things done, and for an excellent price with the support of a large company rather than me dealing as an individual landlord. For example, the boiler recently stopped working leaving the tenant with no hot water or heating. A quick email and phone call to me to check I was happy for Northwood to deal with it (I love that they know I'm better contacted by email and so use that medium, so few people do!) and within that same day a plumber had fixed the boiler for an excellent price. The peace of mind is priceless, especially on the guaranteed rental scheme, and having been a tenant as well it's great to know that the agent will get things sorted as I'd hate to let them down.
Fantastic service, can't recommend them highly enough.
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