Oct 15,2013
By: 'Paul'
Oct 15,2013
4 people found
this helpful
As usual, Romans perform terribly...

Having dealt with Romans as a letting agent for an apartment, and being hugely disappointed with the quality of their service, knowledge of their staff, and general incompetence about four years ago, when we saw that they were the agent for the sale of another apartment in the same complex (Kennet Island), we approached with trepidation. And as usual, we were right to be concerned. Having arranged the visit, we turned up and the tenant of the flat had not been advised by Simon, even though they were supposed to have had 24 hours notice.

Fortunately, they were able to accommodate us, and we had a quick look round. We left after requesting a couple of details from Claire. None were forthcoming, and when I phoned them today, the flat had already been sold on the day we viewed, and no-one at Romans could be bothered to let us know that a) there was an offer in place, or b) that the property was already sold.
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