“Rented a property in Oxford (as tenants) with Finders Keepers. ......”
2 Star Review
Oct 08,2013
By:
'Auser'
Oct 08,2013
Branch: Oxford, 22 Park End Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OX1
Branch: Oxford, 22 Park End Street
Lettings (as a Tenant)
Postcode: OX1
6
people found
this helpful
Rented a property in Oxford (as tenants) with Finders Keepers. Referencing processing was fairly swift but then had no responses whatsover from the property manager (who seemed to have the out of office on all the time) when we pointed out various issues (mistakes in the inventory, boiler not working, etc).
Worst part was that when any repairs had to be carried we weren't given notice that the repair man was coming, so he would BASICALLY WALK IN WHENEVER HE WANTED WITH HIS KEY. This occurred on more than 2 occasions -finding us in the shower or sleeping, for example-. Completely disturbing. No apologies at all from the head office; they blamed the contractor instead (errm hold on, I was guessing they were the ones that were 1) contacting him and 2) handing him the keys, so obviously they must have had an idea of when the repairs would be made).
No phone calls to apologize about this either (well we would have been surprised as very rarely were our phone calls returned).
Won't be dealing with them again if I have a choice.
What agent could do to change your mind?
Not send contractors to walk freely into the house
Return calls
Do some work as property managers
Attached Filesnbsp;
6
people found
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I'm sorry to hear that you had a bad experience renting with Finders Keepers. If you could email me on [email protected] to let me know which property you rented, I can speak to the relevant Property Manager about what happened.
Victoria