Fell in love with a house, desperate to see it, they wouldn't let me without registering due to 'data protection act'?- didn't want to register as junk mail and calls offputting and new to another area so not sure if Newbury was right for me yet. Still wanted to see house, spoken to like total crap, they continued to refuse viewing without my details. Upon complaining to the owner of the company about level of service he was un-interested in my complaint, unwilling to provide a better level of service or an apology and generally rude and useless. Due to nature of all staff will not buy with them ever. Avoid.