“Avoid this company at all cost! Another prime example of ......”
1 Star Review
Aug 14,2013
By:
'Upset'
Aug 14,2013
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA18
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode: SA18
20
people found
this helpful
Avoid this company at all cost! Another prime example of trying to make a quick buck out of honest, hard working people. Middle men taking their slice with no grounds. After leaving the rental property we had with the home rental company, leaving the property in a much more presentable state than when we originally moved in, we are told that it is "filthy" and are being charged. Not only do have they taken £50 from us for dropping the keys to them and writing a bogus report to the landlord (another charge I cannot fathom), they now want more money for cleaning?
I am aware that its our word against theirs, but with cobwebs, thick dust, grime and hairy plug holes to deal with on arrival of the property, none of which were present upon vacating, it baffles me where this lunacy has originated? Leaving the blame primarily at the feet of the preposterous report author.
There is absolutely no way in hell they will get away with this. I want to warn all tenants who are looking to rent with them to consider a more reputable company before settling for this crowd of thieves.
What agent could do to change your mind?
Nothing. One bad experience is enough, I'm not stupid enough to deal with them again.
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