“Not impressed with this agency at all. Began renting with ......”
1 Star Review
Mar 13,2013
By:
'Ian'
Mar 13,2013
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA17
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode: SA17
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Not impressed with this agency at all. Began renting with them in 2011 and unfortunately ex ran off leaving me with 2 kids (I'm the Father by the way). She cancelled the lease agreement and didnt pay the rent she had claimed for. The HRC demanded the money even though I was without funds, as ex had run off with the lot. They knew the situation and still persisted. Doubt they even tried to contact her. I tried to do private rental and requested reference, they refused because of the outstanding rent.. Well they took over a week to let me know they wouldn't give a reference and this delayed the other letting company in proceeding. They also demanded in this time written signed authorisation to give a reference!!!! Why ask for it if you know you're not going to give a reference in the first place.?????? They have know got their letting office pestering me to arrange viewings!!!! I'm going nowhere until I've got somewhere to go and without a reference it may be some time. DO NOT USE THIS AGENCY TO RENT OUT OR RENT FROM. A JOKE.!!!!!!!!!!!!!
What agent could do to change your mind?
There is nothing this agency could do now to make me change my view of them. They have lost me a house which my children loved and put us in a precarious position of being made homeless. Steer clear of this agency if you value your safety..
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