“The staff here are so unhelpful. We have had to ......”
1 Star Review
Apr 24,2013
By:
'maryfabuk'
Apr 24,2013
Branch: Cleckheaton, 9 Cheapside
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BD19
Branch: Cleckheaton, 9 Cheapside
Lettings (Prospective customer)
Postcode: BD19
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people found
this helpful
The staff here are so unhelpful. We have had to chase them repeatedly and even after a year of trying to get my Dads washing machine replaced (he is a tenant of theirs too), it still has not been seen to. I went in today to drop off a credit report and was made to feel I was bothering them and was then asked if I could pay the rent and bond, even though my friends credit check has not et cone back and was totally beside the point of why I went in there in the first place. All they seemed to care about was getting my money from me instead of actually helping with the problems I went in for (we aren't due to move in for a week or two yet). They are rude and unhelpful and have certainly made the moving process a lot more difficult than it has to be. Avoid this company at all costs.
What agent could do to change your mind?
They could go on a customer service course to find out how to speak to people properly.
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