Jon was friendly, efficient and fast. He made time to take me to the property several times, he got me the price I asked although it was well below asking price.
I loved that all papers could be signed online!!
I never got my utilities pack. I got chased by Hayley for the paper work and to get back to the agency but without clear indication of what she actually wanted... Lets just say the initial contact and deal making was great, the closure was blah but in the end I looked, signed and moved in in record time!