really awful service by this estate agents. They make trying to rent a property a more difficult process than necessary. You show interest in a place and they chase you - even on the weekend and then when you\'ve agreed terms they do not get in contact with you. It\'s unbelievably awful. Communication and customer service is lacking. There are so many other more professional estate agents. I would award them 0 out of 5 stars if I could.
What agent could do to change your mind?
the opposite of the above.