“No Solution, No Good Communication...”
1 Star Review
Oct 29,2023
By:
'Cabir'
Oct 29,2023
Branch: Epsom, Apex House, 10 West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT18
Branch: Epsom, Apex House, 10 West Street
Lettings (as a Tenant)
Postcode: KT18
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I rented a house from this real estate. I can say that they provide good service in most cases. However, I was very disappointed with my experience with the hot water system. Before moving into the house, they said there was a central electric heating water system. However, we saw that the water pressure was insufficient. The estate sent a plumbing company called Provincial Plumbing Services Limited. As a solution, repairman Paul and his team installed a water pump that makes 60 decibels of noise in the middle of the house. The system broke down 8 times in 4 years. Even though I asked for a permanent solution every time, they found temporary solutions. We are tired of being left without hot water and having a repairman come to our house every few months. Unfortunately, we did not see a good customer relationship during this process.
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