We have been looking for a spacious flat for us and our disabled daughter for a while. the size of the rooms and the spaciousness of corridors and bathrooms was essential. Tracey has been extremely helpful and sympathetic with our search. she has been extremely proactive and ready to interpret our particular needs. She has been able to find the right property for us sooner than we expected. We are settled in our new flat and really satisfied. Spensers are a very reliable agency and we did not want to work with anybody else. Richard has helped with all the paperwork and has been extremely quick in preparing everything. All the process has gone smoothly and with no worries on our part.