Portico
Woodford, Woodford Green, IG8
4.9/5, 447 reviews
98% recommended
98% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ... show more Spencers is now Portico!

After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.

Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.

Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Portico
461 High Road
Woodford,Woodford Green
Essex
IG8 0XE
020 8559 2110

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 95% £165,000 £3,600,000
Lettings 95% 97% £600 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
87 1 167 2 106 1 75 0 5 3
Areas covered
  • IG8
  • IG9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“Tracey did an excellent job in finding us a suitable ......”

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Nov 11,2014
Minithumbup
By: 'Happy'
Nov 11,2014
8 people found
this helpful
Tracey did an excellent job in finding us a suitable home. Tracey took time to understand our requirements and desires and went out of her way to find homes that may suit our needs. Tracey was always pleasant and very professional and prompt and we ...
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“We were extremely pleased by the service provided by Tracey ......”

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Nov 11,2014
Minithumbup
By: 'R'
Nov 11,2014
3 people found
this helpful
We were extremely pleased by the service provided by Tracey Ramsey in letting our property. Tracey was always on time, polite and her professional attitude meant that she was always willing to go "the extra mile". She has an excellent understanding of the rental market ...
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“Tracey was an outstanding agent. My wife and I were ......”

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Nov 05,2014
Minithumbup
By: 'lloydie_ranks'
Nov 05,2014
4 people found
this helpful
Tracey was an outstanding agent. My wife and I were having trouble finding a place for our family (6 year old twins). A friend recommending Tracey to us, and from our first meeting we knew she was the right person to find us a Place. My ...
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“Jay Williams and Spencers Property Services as a whole provided ......”

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Oct 10,2014
Minithumbup
By: 'Mr'
Oct 10,2014
10 people found
this helpful
Jay Williams and Spencers Property Services as a whole provided a thoroughly professional service and helped ensure my property purchase was as smooth as possible. Questions and queries were dealt with quickly and efficiently and updates were provided on a regular basis. I would have ...
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“An excellent, efficient and professional service. Jay kept us informed ......”

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Oct 10,2014
Minithumbup
By: 'Vicki'
Oct 10,2014
9 people found
this helpful
An excellent, efficient and professional service. Jay kept us informed of progress and dealt with all questions and concerns promptly and effectively. On the open day, Jay advised us of the process and how we could/would proceed. Claire updated us with the positive outcome ...
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“Tracey was excellent from start to finish. She was courteous ......”

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Oct 09,2014
Minithumbup
By: 'M1'
Oct 09,2014
10 people found
this helpful
Tracey was excellent from start to finish. She was courteous and expedient in her duties knowing I had time constraints. She helped me put together a comprehensive list of things to do prior to moving in. When I was having difficulties she made herself available. ...
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“Very helpful and nice person. will always try to try ......”

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Oct 08,2014
Minithumbup
By: 'Emerita'
Oct 08,2014
8 people found
this helpful
Very helpful and nice person. will always try to try to find good arrangements in order to help you out...
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“Both Sean and Jay were great at keeping us informed ......”

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Oct 05,2014
Minithumbup
Sean
By: 'Mr'
Oct 05,2014
11 people found
this helpful
Both Sean and Jay were great at keeping us informed and up to date. All in all Spencers as an agents were great to work with - we would recommend them to anyone....
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“Tracey Ramsay is the best agent I have ever met, ......”

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Sep 18,2014
Minithumbup
By: 'erika'
Sep 18,2014
9 people found
this helpful
Tracey Ramsay is the best agent I have ever met, she is very friendly, polite, always professional and looks out for the best interest of tenant. Always has a smile on her face! I would highly recommend for anyone looking for a property....
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Comment on agent fees
Fees is not so big like others agencies.
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“Spencers Team all work so hard there all helpful as ......”

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Sep 18,2014
Minithumbup
By: 'Lauren'
Sep 18,2014
7 people found
this helpful
Spencers Team all work so hard there all helpful as lettings I deal with mainly Tracey she is most helpful there is many agency in the woodford area but I will not look anywhere else many thanks....
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“Spencers property services were absolutely amazing, I first visited the ......”

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Sep 17,2014
Minithumbup
By: 'Emily'
Sep 17,2014
9 people found
this helpful
Spencers property services were absolutely amazing, I first visited the estate agents 2009 looking to rent a property within the area, I was greeted by Tracey and was made to feel incredibly welcome. Tracey called me on most days to update me or to arrange a ...
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Comment on agent fees
Fees are due in any area Spencers fees were acceptable.
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“I am very happy with the service provided by Spencers. ......”

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Sep 11,2014
Minithumbup
By: 'DebbieT'
Sep 11,2014
10 people found
this helpful
I am very happy with the service provided by Spencers. Both Richard and Tracey are very pleasant to deal with, reply to queries promptly and give good advice....
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“We went into Spencer's on a Wednesday afternoon with requirements ......”

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Sep 11,2014
Minithumbup
By: 'C'
Sep 11,2014
6 people found
this helpful
We went into Spencer's on a Wednesday afternoon with requirements of viewing and signing for a property by Saturday, as we had to move the weekend after. Tracey went beyond the call of duty, offering to help us through (first time renters) the process of ...
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“I had been searching for a property for some time ......”

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Sep 08,2014
Minithumbup
By: 'pjdrice'
Sep 08,2014
6 people found
this helpful
I had been searching for a property for some time and had dealings with a number of different Estate Agents. The thing that differentiated Spencers was the level of professionalism and commitment to customer service. When I described to Tracey what sort of property I ...
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“I rang Spencers to find a tenent for my flat, ......”

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Sep 07,2014
Minithumbup
By: 'Dean'
Sep 07,2014
5 people found
this helpful
I rang Spencers to find a tenent for my flat, the service was rapid, efficient and professional, a suitable tenent was found within 3 days. I'll definitely be using them on an ongoing basis....
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“When we first decided to look for a property in ......”

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Sep 05,2014
Minithumbup
By: 'Alan'
Sep 05,2014
2 people found
this helpful
When we first decided to look for a property in Essex we tried several agencies, it was only when we met Tracey that we no longer felt like a customer but more of a friend. We gave Tracey a rough idea of what we were ...
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Comment on agent fees
very competitive and reasonable
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“As usual dealings with Spencers were very satisfactory. I dealt ......”

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Sep 05,2014
Minithumbup
By: 'david'
Sep 05,2014
7 people found
this helpful
As usual dealings with Spencers were very satisfactory. I dealt with Adrian whom I have dealt with previously over the years and is very professional and gave good advice. Richard took over in Adrian's absence and tied up the loose ends. It was a quick ...
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“I was provided with an extremely professional and efficient service. ......”

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Sep 05,2014
Minithumbup
By: 'Samantha'
Sep 05,2014
8 people found
this helpful
I was provided with an extremely professional and efficient service. I had dealings with Richard, Tracey and Adrian from the Woodford branch, all of whom were extremely helpful in the process of arranging a tenant for my property, along with all the legal implications. This ...
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“I recently had a change of tenant where Tracey was ......”

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Sep 05,2014
Minithumbup
By: 'John'
Sep 05,2014
7 people found
this helpful
I recently had a change of tenant where Tracey was involved in locating new tenant which she did within 3 days of advsing her of the current tenant leaving the property. At the time of completion Tracey was on annual leave, and Richard took over the ...
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Comment on agent fees
Having used Spencers for the last ten years the agent's fees are in common with other agents in the area.
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“I was very impressed with Spencers. Our contact, Claire, was ......”

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Sep 01,2014
Minithumbup
By: 'Chrissie'
Sep 01,2014
6 people found
this helpful
I was very impressed with Spencers. Our contact, Claire, was very friendly, helpful and professional. She chased up outstanding queries and went out of her way to make sure we had everything we needed so that we could complete on our desired date. It was ...
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“Spencers had been recommended to us by local friends, and ......”

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Aug 27,2014
Minithumbup
Sean
By: 'Lewis'
Aug 27,2014
3 people found
this helpful
Spencers had been recommended to us by local friends, and from the moment we met with Jay to obtain a valuation, we have been exceptionally impressed with his honesty, trustworthiness, efficiency, proactivity and professionalism. We decided to put our house on the market very quickly, ...
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“Tracey was absolutely amazing, she guided us through the entire ......”

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Aug 26,2014
Minithumbup
By: 'Spencer'
Aug 26,2014
6 people found
this helpful
Tracey was absolutely amazing, she guided us through the entire process. We approached Spencers after a long list of estate agents in hope that they would be able to help us find our first home for myself and my partner. Tracey made us feel so ...
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“Claire was extremely helpful and hands on, assisting me in ......”

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Aug 05,2014
Minithumbup
By: 'Shira'
Aug 05,2014
8 people found
this helpful
Claire was extremely helpful and hands on, assisting me in a faultless, friendly and professional fashion. I will certainly be recommending Claire Fernandez and her team....
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“This was the first time I had bought a property ......”

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Aug 01,2014
Minithumbup
By: 'Barbara'
Aug 01,2014
10 people found
this helpful
This was the first time I had bought a property in 26 years and I found Spencers to be extremely helpful with advice about the whole process. From finding a suitable property to explaining factors I had never encountered. All the staff at Spencers responded to ...
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Comment on agent fees
n/a
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“We first made contact with Tracey about another property, which ......”

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Jul 11,2014
Minithumbup
By: 'Claudia'
Jul 11,2014
8 people found
this helpful
We first made contact with Tracey about another property, which had been rented already, but instead of leaving it there, Tracey was keen to assist us with finding an alternative. She enquired about our needs, and suggested a property. With to her professionalism, listening skills ...
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“I have just had the misfortune of dealing with these ......”

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Jul 10,2014
Minithumbdown
By: 'LJD'
Jul 10,2014
3 people found
this helpful
I have just had the misfortune of dealing with these Estate Agents on the sale of my property, In a nutshell I would advise anyone to steer well clear. I had agreed to buy the property of one of the employees at the Woodford Branch ...
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By: keith cross
Jul 10, 2014
View all comments (1)
Dear LJD I am pleased to see you allowed us to sell your own property, contracts I understand were exchanged today. However, I am disappointed to see your comments in relation to your original proposed purchase; From my initial enquiries, these were difficult circumstances imposed on our staff member by the Vendor of his own proposed purchase. Extremely frustrating circumstances for everyone in the chain and unfortunately what can often happen in a rising market. I have looked into the actions ...

“I originally turned to Claire as the agency I was ......”

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Jul 04,2014
Minithumbup
By: 'Mrs'
Jul 04,2014
7 people found
this helpful
I originally turned to Claire as the agency I was considering using were not very helpful. From the minute I picked up the phone and spoke to Claire i knew she was the lady we needed. She was super efficient and had buyers lined up ...
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“Another stress free sale through Spencers at Woodford Green. We ......”

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Jul 02,2014
Minithumbup
By: 'Keith'
Jul 02,2014
7 people found
this helpful
Another stress free sale through Spencers at Woodford Green. We have sold three properties in recent years, including our family 5 bedroom home. All the sales have gone well, and our recent completion of the sale of our flat in June 2014, was hassle free and we ...
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“We were very impressed with Jays ability to find an ......”

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Jun 23,2014
Minithumbup
Sean
By: 'Maxine'
Jun 23,2014
7 people found
this helpful
We were very impressed with Jays ability to find an appropriate buyer for our place. He never made promises he didn't meet and was able to find us a perfect property without any hassle or stress. He managed both the sale and purchase which made ...
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“Jay Williams recently handled the sale of our house in ......”

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Jun 20,2014
Minithumbup
Sean
By: 'Barbara'
Jun 20,2014
6 people found
this helpful
Jay Williams recently handled the sale of our house in Woodford. Throughout the process we had outstanding service from both him and Sean Darlow. Jay was always professional; what I really valued was the way he would respond to queries immediately, sometimes asking me to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico, Woodford Green IG8 0XE


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