Very rude, condescending head of letting Kevin Mcintosh. As soon as you have signed for a property you no longer matter to this letting agent. Will put his own interests above all tenants. Will not listen, help or advise on ANY matter, everything is far to much trouble. DO NOT USE THIS AGENT FOR RENTING.
What agent could do to change your mind?
Improve customer service dramatically. Just because you are a letting agent does not mean you do not need to provide the bests service you can. Stop treating tenants as second class citizens, we pay our rent on time so treat us with the respect we deserve.