Humphreys of Chester
Chester, CH1
2.1/5, 8 reviews
38% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Sold my home within 3 weeks, updated me twice......”

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Sep 25,2020
Minithumbup
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Andy
By: 'Paul'
Sep 25,2020
0 people found
this helpful
Sold my home within 3 weeks, updated me twice a week as promised. Could not have asked for anymore. Andy & Sam were amazing and did everything they said they would.
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Latest Reviews

View all Reviews 8
9th Mar 2022
reviewed by 'James S'
“My contact with Humphreys of Chester was Andy, with whom I always felt comfortable having unhurried phone conversations. Throughout a ......”
25th Sep 2020
reviewed by 'Paul'
“Sold my home within 3 weeks, updated me twice a week as promised. Could not have asked for anymore. Andy & Sam ......”
1st Nov 2019
reviewed by 'Julie'
“Rude and condescending. No heating or hot water, apparently 5 days to go without either is ok, even in November and ......”
1st Jul 2019
reviewed by 'stephanie'
“DO NOT USE THIS AGENTWe have been using Humphreys to let and manage our property for the last 5yrs. We ......”
31st Jul 2015
reviewed by 'Mr'
“Whilst in store the staff are kind, friendly and supportive, in every other way they are not. The quality of ......”
18th Mar 2013
reviewed by 'Trevor1'
“Very rude, condescending head of letting Kevin Mcintosh. As soon as you have signed for a property you no longer ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Humphreys of Chester
17-19 Lower Bridge Street
Chester
Cheshire
CH1 1RS
01244 401 100

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £100,000
Lettings 0% 0% £585 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 4 1 0 0 0 1 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Recommended...”

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Mar 09,2022
Minithumbup
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Andy
By: 'James S'
Mar 09,2022
0 people found
this helpful
My contact with Humphreys of Chester was Andy, with whom I always felt comfortable having unhurried phone conversations. Throughout a process that was, for me, stressful, Andy was always ready to explain what was going on and to supply much-needed reassurance....
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“Sold my home within 3 weeks, updated me twice......”

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Sep 25,2020
Minithumbup
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Andy
By: 'Paul'
Sep 25,2020
0 people found
this helpful
Sold my home within 3 weeks, updated me twice a week as promised. Could not have asked for anymore. Andy & Sam were amazing and did everything they said they would....
read full review
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“Rude and condescending. No heating or hot wat......”

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Nov 01,2019
Minithumbdown
By: 'Julie'
Nov 01,2019
0 people found
this helpful
Rude and condescending. No heating or hot water, apparently 5 days to go without either is ok, even in November and with a baby. Not good enough Humpreys. I said I'd be looking around for a new property, women on the phone hung up on me. ...
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“DO NOT USE THIS AGENT...”

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Jul 01,2019
Minithumbdown
By: 'stephanie'
Jul 01,2019
2 people found
this helpful
DO NOT USE THIS AGENT We have been using Humphreys to let and manage our property for the last 5yrs. We would not recommend them and have now moved our property to another agent. Humphreys staff are difficult to work with, they have failed to ...
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“Whilst in store the staff are kind, friendly and supportive, ......”

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Jul 31,2015
Minithumbdown
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Michael
By: 'Mr'
Jul 31,2015
1 people found
this helpful
Whilst in store the staff are kind, friendly and supportive, in every other way they are not. The quality of customer service is awful. We have a dishwasher (belonging to the landlord and in the contract under their responsibility) which spent a 2 years broken and ...
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“Very rude, condescending head of letting Kevin Mcintosh. As soon ......”

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Mar 18,2013
Minithumbdown
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Kevin
By: 'Trevor1'
Mar 18,2013
5 people found
this helpful
Very rude, condescending head of letting Kevin Mcintosh. As soon as you have signed for a property you no longer matter to this letting agent. Will put his own interests above all tenants. Will not listen, help or advise on ANY matter, everything is far ...
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What agent could do to change your mind?
Improve customer service dramatically. Just because you are a letting agent does not mean you do not need to provide the bests service you can. Stop treating tenants as second class citizens, we pay our rent on time so treat us with the respect we deserve.
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“Terrible rude female letting agent. Very condescending and seamed uninterested.......”

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Apr 19,2008
Minithumbup
By: 'dt'
Apr 19,2008
3 people found
this helpful
Terrible rude female letting agent. Very condescending and seamed uninterested. Ended up letting off them afterwards as the other letting agent was very nice....
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“Rude, lazy letting assistant called Jo. ...”

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Jan 24,2008
Minithumbdown
By: 'Nancy'
Jan 24,2008
3 people found
this helpful
Rude, lazy letting assistant called Jo. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Humphreys of Chester, Chester CH1 1RS



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