“I am very very upset right now - our boiler ......”
1 Star Review
Mar 02,2013
By:
'Kirsty'
Mar 02,2013
Branch: Enfield, 58 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EN1
Branch: Enfield, 58 Church Street
Lettings (as a Tenant)
Postcode: EN1
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I am very very upset right now - our boiler has broken, we have a 4 month old daughter and this estate agents supply you with no out of hours emergency contact or sufficient contact details for the landlord. This is very very stressful and I feel that this is SO wrong! We're stuck now until monday and will have to stay with my parents - I shall be expecting some rent refunded for this terrible treatment!
What agent could do to change your mind?
We love the flat, and have been treated well generally by Ellis and Co but this situation is beyond ridiculous.
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I am the Franchise Field Manager for Ellis and Co.
I am sorry to hear you feel you have had a poor experience at the Enfield branch of Ellis and Co.
We do have a complaints procedure which I will be more than happy to send to you. Please get in touch with me on [email protected].
Kind regards
Claire Kingsford