Being first time landlords we approached New Move as they had experience of managing properties in the area our property was located. Lee Raymond and his colleagues gave us what we believe to be impartial advice on the benefits and pitfalls of both managing the letting process ourselves and in using an agent and the ways in which New Move could offer support and assistance. Our questions were answered in full and we did not once feel we were being patronised or pressured to sign up. After talking to several agents we decided that Lee and the team understood our needs and would be best placed to manage the letting of our property and almost a year on this has proved to be the case. Statements and correspondence is timely and accurate and fees are very competitive without compromising quality.