“I'm a student. In chronological order (7 months with them) . She ......”
1 Star Review
Feb 14,2013
By:
'Qwertyuiop'
Feb 14,2013
Branch: Uxbridge, 274 & 278 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB8
Branch: Uxbridge, 274 & 278 High Street
Lettings (as a Tenant)
Postcode: UB8
5
people found
this helpful
I'm a student. In chronological order (7 months with them) . She lost one form I had to fill out so I had to redo it which was fine. But the lady didn't apologise or accept any responsibility which wasn't. She kept pestering me about the guarantor agreement when my mum had e-mailed her the guarantor agreement twice and sent her a letter. So I went into the estate agents and I saw it on her desk! She didn't even applogise, she just yeah "oh yeah" or something. When we moved in the house was a mess and I'm not sure whether it's the estate agents fault, but there were rats, slugs and things not working. A tile slipped on our roof above our bathroom and it's been 3/4 months and they still haven't gotten round to fixin it (we informed them 2 days after it happened twice by phone and once by e-mail). Our window was cracked from the outside and it took them a month to fix it. They are just terrible and on top of that impolite. I wouldn't suggest using them.
5
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One of my housemates got bed bugs and the agent did not do anything for weeks. The poor guy had to sleep in the bath and in a tent in the garden.
The treatment I have received from the staff has on the whole been apathetic and often rude.
I would wholeheartedly abstain from recommending his agent from anybody looking. I do not feel like a human in their house, I feel like a cash flow.