Have always thought estate agents overcharged for their services and so was keen to try and use an online agent with the sale. Despite negative advice from friends I went ahead anyway and was very pleased with the result.
The property was professionally published on all the major online portals like Rightmove, and we had control over the pictures used and description added.
Their online software for logging viewer feedback was quite neat, and there were no negative comments from prospective buyers about the process.
Overall pleased with service and glad to have not paid an additional £3k+ to a high street agent.