Were at the start of the purchasing process, but wow, what a fabulous service from Karen and Cranes! Were relocating some 300 miles, and this causes a few unique problems in itself, but the assistance given re local knowledge etc has been hugely appreciated, as well as Karen bending over backwards to help us find our ideal property, and arranging convenient viewing times for us. Fantastic front end service, and instills confidence that Id be very happy for Karen to manage our purchase for us.... even from 300 miles away! Top job ! Highly recommended.