Jan 27,2013
Minithumbup
By:
Jan 27,2013
0 people found
this helpful
I was generally happy with the service provided by Allen Heritage. In what was a particularly stressful and long lasting process for us, we recieved good support from the staff. I was particularly impressed with how the situation was handled when we had our first buyer pull out of the sale only a few days before exchange. We were naturally extremely upset and annoyed by this, but Allen Heritage helped greatly by getting straight on with trying to re-sell the property. We managed to get a new buyer within days, which was a big relief (and actually worked out a lot better for us in the end). My ony slight criticism is that sometimes I would have liked a little more feedback about the progress of our sale. There were times when things were quiet, when I wouldnt hear an update for a few weeks. I appreciate that this was because nothing was actually happening, however, it would have reassured me just to receive a call to say that things were being dealt with, or to confirm what stage we were at. I did call the brance myself to find out what was happening, and always received a polite and informative response, but it would have been better to have been given an update without having to ask. This may be just because I am a particularly worried person who felt I needed this feedback. Other people may not feel the need for this. Thanks again Allen Heritage for your support and continued work and perserverence. I am pleased we got there in the end! The service was also provided at a very competitive rate, and was no less good than what I have experienced with other agents. Many Thanks.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Allen Heritage Estate Agents Shirley! To leave a new review of Allen Heritage Estate Agents Shirley, please click the link below !
Write a review for Allen Heritage Estate Agents Shirley

(optional) upload photographs,images,youtube video or .pdf files to support your review



Allen Heritage Estate Agents

151 Wickham Road, Shirley Croydon
Greater London
CR0 8TE

020 8656 2525

Opening hours