Allen Heritage Estate Agents
Shirley, Croydon, CR0
4.8/5, 137 reviews
99% recommended
93% sales valuation accuracy
97% sales fee satisfaction
80% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. ... show more Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. With Sales, Letting and Mortgage Broking all under one roof it really couldn’t be more simple. Your local Independently agent owned since 1998. Call your local branch today and we will get you moving.

...left to get your reviews in for the
2024 allAgents People Awards


Latest Reviews

View all Reviews 137
21st Jul 2022
reviewed by 'Jay'
“Would love to thank Den and team for helping us move in quickly and efficiently. Very knowledge and very understandable....”
10th Jun 2022
reviewed by 'John'
“Sold my property using them. Was a tricky property to sell but staff stayed focused on getting it done. Post ......”
11th Feb 2022
reviewed by 'Very happy client'
“My experience with the team at Allen Heritage, was great from the moment I made an offer until my property ......”
16th Jul 2021
reviewed by 'Leila'
“The service received from Allen Heritage from Luke's valuation, to the viewings with Elaine and Dawn, all the way through ......”
17th Feb 2021
reviewed by 'Lyndsey'
“Allen Heritage were fantastic from the beginning of the process to the end! The marketing was fantastic and we were ......”
30th Oct 2020
reviewed by 'Wendy'
“The team at Allen Heritage excelled our expectations throughout the process of selling our late Father's home. They dealt with ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Allen Heritage Estate Agents
151 Wickham Road, Shirley
Croydon
Greater London
CR0 8TE
020 8656 2525

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £270,000 £685,000
Lettings 80% 99% £695 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 16 1 57 0 26 0 2 1
Areas covered
  • CR0
  • Croydon
  • Shirley
  • Addiscombe
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Shirley, CR0
West Wickham, BR4

“I have always been able to get in touch with ......”

Share on :
Oct 23,2017
Minithumbup
By: 'Dean'
Oct 23,2017
0 people found
this helpful
I have always been able to get in touch with this experienced agent who has manage my property and sorted out any queries or problems in a quick and efficient manner and obtained sensible quotations for work required on the property. I now live a ...
read full review
Comment on agent fees
From a landlord's point of view agent's fees are always too much, but you usually get what you pay for so I would have to say that the Agent's fees are good - though I don't want to pay any more!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 25, 2017
View all comments (1)
Thank you, much appreciated. ...

“Excellent service provided by Barb and the team. Found a ......”

Share on :
Oct 19,2017
Minithumbup
By: 'Del'
Oct 19,2017
0 people found
this helpful
Excellent service provided by Barb and the team. Found a tenant quickly and fees were very competitive. Would highly recommend....
read full review
Comment on agent fees
Good value
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...

“Great communication with Barbara, Any questions and queries were dealt ......”

Share on :
Oct 19,2017
Minithumbup
By: 'RacheyW'
Oct 19,2017
0 people found
this helpful
Great communication with Barbara, Any questions and queries were dealt with swiftly and promptly. Would definately recommend and use Barbara again....
read full review
Comment on agent fees
Comparitive with market place
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated. ...

“Thorough and trustworthy on all counts. Always follows up on ......”

Share on :
Oct 18,2017
Minithumbup
Staff profile picture
Denny
By: 'Lorna'
Oct 18,2017
0 people found
this helpful
Thorough and trustworthy on all counts. Always follows up on any queries and always tries to resolve any issues that may crop up when dealing with tenants. Would not hesitate to recommend Denny to anyone who needs an Agent for rental either as a landlord ...
read full review
Comment on agent fees
Favourable
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks,much appreciated. ...

“Always had prompt and reliable service from Barbara and all ......”

Share on :
Oct 14,2017
Minithumbup
By: 'Paul'
Oct 14,2017
0 people found
this helpful
Always had prompt and reliable service from Barbara and all the team at Allen Heritage. I've been using their services for many years now and intend to continue in the future...
read full review
Comment on agent fees
Fees are very reasonable
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many thanks, much appreciated. ...

“We are renting a property through Allen Heritage and found ......”

Share on :
Oct 13,2017
Minithumbup
By: 'Ryan'
Oct 13,2017
0 people found
this helpful
We are renting a property through Allen Heritage and found them to be very professional and very helpful. I would highly recommend this agency....
read full review
Comment on agent fees
Very good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...

“Barb is very detailed and responds promptly to all requests. ......”

Share on :
Oct 12,2017
Minithumbup
By: 'Akofa'
Oct 12,2017
0 people found
this helpful
Barb is very detailed and responds promptly to all requests. She is also quick to suggest alternatives to make things smoother for both landlord and tenant. Very useful especially if you are a landlord that doesn't live nearby....
read full review
Comment on agent fees
Fees clearly worth the service being provided
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Barbara Haddock
Oct 23, 2017
View all comments (1)
Many Thanks, much appreciated. ...

“Denny was fantastic in helping us rent our first home. ......”

Share on :
Oct 08,2017
Minithumbup
Staff profile picture
Denny
By: 'Robert'
Oct 08,2017
0 people found
this helpful
Denny was fantastic in helping us rent our first home. He made the whole process stress-free and was always available when we had questions to ask. We would recommend him to anyone looking to move and would love to use him again in the future ...
read full review
Comment on agent fees
Expected
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Denny and Barbara have been managing properties that I let ......”

Share on :
May 22,2017
Minithumbup
Staff profile picture
Denny
By: 'Emily'
May 22,2017
0 people found
this helpful
Denny and Barbara have been managing properties that I let for a few years now. They are always friendly and efficient and a pleasure to deal with. I have also worked with other members of the team and always found everyone at Allen Heritage to ...
read full review
Comment on agent fees
Very reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Luke was very knowledgeable about the area and had loads ......”

Share on :
May 20,2017
Minithumbup
Staff profile picture
Luke
Staff profile picture
Denny
By: 'Akofa'
May 20,2017
0 people found
this helpful
Luke was very knowledgeable about the area and had loads of good advice in terms of getting the property ready for the market. Denny is very clued onto the rental market and he offered suggestions which I hadn't thought of like rent protection. Overall I ...
read full review
Comment on agent fees
Letting fees were very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been very pleased with the great service Allen ......”

Share on :
Mar 31,2017
Minithumbup
By: 'Mr'
Mar 31,2017
0 people found
this helpful
I have been very pleased with the great service Allen Heritage and especially Lucinda has provided throughout the purchase of our new home. Thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Spoke to Danny letting agent the feel I receive is ......”

Share on :
Nov 15,2016
Minithumbdown
Staff profile picture
Denny
By: 'Kim'
Nov 15,2016
0 people found
this helpful
Spoke to Danny letting agent the feel I receive is awful the tone of his voice to respond to me is absolutely awful, I felt like I was begging him to speak to me. Maybe I m a foreigner! If I m not interested with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“What can i say about Allen Heritage and in particular ......”

Share on :
Oct 27,2016
Minithumbup
By: 'Halina'
Oct 27,2016
0 people found
this helpful
What can i say about Allen Heritage and in particular Tina and Lucinda. We researched long and hard when looking for an estate agents to sell our beautiful home. Met with all the local ones for our area and surrounding area and even met with ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were very happy with the level of service provided ......”

Share on :
Sep 19,2016
Minithumbup
Staff profile picture
Luke
By: 'Very'
Sep 19,2016
0 people found
this helpful
We were very happy with the level of service provided from start to finish. The valuation in the first place by Luke Sellick was fair and honest. The after service provided by Lucinda Cregan was in our view very professional and carried out in a ...
read full review
Comment on agent fees
We believe the fees were reasonable for the level of service provided.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Sep 19, 2016
View all comments (1)
Thank you for writing your review. Luke and Lucinda were really pleased to hear your kind words. We hope everything goes well in the future and if you need anything from us, please do not hesitate to ask. ...

“Tina Baylis and the team have provided us with an ......”

Share on :
Apr 28,2016
Minithumbup
By: 'Julia'
Apr 28,2016
0 people found
this helpful
Tina Baylis and the team have provided us with an excellent service throughout the selling process, from the time Tina spent with us when she first valued our property to the professionalism of our open day, and the support she has since provided to our ...
read full review
Comment on agent fees
No problem at all.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 29, 2016
View all comments (1)
Thank you Julia and Roger for leaving us such a great review. Tina really appreciated your comments and found you both a pleasure to work with. Allen Heritage wishes you both all the best. ...

“We would like to thank Tina for the work she ......”

Share on :
Apr 18,2016
Minithumbup
By: 'Tina'
Apr 18,2016
0 people found
this helpful
We would like to thank Tina for the work she put in to selling our property. last year especially as there were a few problems with the house before we could exchange which she dealt with very efficiently. She then went on to sell us ...
read full review
Comment on agent fees
Good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 19, 2016
View all comments (1)
We were glad everything went through in the end and Tina was really happy to hear that she helped you through it. Thank you for taking the time to write your review. We wish you all the best in the future. ...

“We encountered Allen Heritage when they were acting for our ......”

Share on :
Apr 06,2016
Minithumbup
By: 'Steve'
Apr 06,2016
1 people found
this helpful
We encountered Allen Heritage when they were acting for our vendor, and we were impressed with their professionalism and attitude. As a result, when we came to sell we instructed them as our sole agents. We were happy with the service provided, and they were ...
read full review
Comment on agent fees
competitive
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thank you Steve for taking the time to write us a review. We are really pleased to hear that you were happy with our service. We hope everything goes well and we're always here if you need anything. ...

“We bought our house from Allen Heritage (AH) in 2011. From ......”

Share on :
Mar 28,2016
Minithumbup
Staff profile picture
Luke
By: 'Pete,'
Mar 28,2016
0 people found
this helpful
We bought our house from Allen Heritage (AH) in 2011. From first viewing to completion and exchange everyone at AH was professional, knowledgeable and helpful. When we wanted to sell the same house, in 2016, we only ever considered AH. They provided an excellent valuation and a ...
read full review
Comment on agent fees
Very good - return customer discount.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thanks for your great review! When you returned to us this year we were more than happy to be of assistance! Hope everything goes well! and we look forward to hearing from you soon. ...

“Tina has been extremely helpful throughout the whole process. Without ......”

Share on :
Mar 11,2016
Minithumbup
By: 'Brenda'
Mar 11,2016
0 people found
this helpful
Tina has been extremely helpful throughout the whole process. Without her help and assistance I don't think I could have managed this house buying process....
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Why Good Afternoon to you Sue & the Allen Heritage teamâ‚€¦.. ......”

Share on :
Jan 22,2016
Minithumbup
By: 'S.MURPHY'
Jan 22,2016
0 people found
this helpful
Why Good Afternoon to you Sue & the Allen Heritage teamâ‚€¦.. Now that it is completed I just wanted to say thank-you so much for your efforts throughout the process. Your positive attitude, patience, diligence, endeavour & skill throughout the entire process were greatly appreciated, as it ...
read full review
Comment on agent fees
These were as originally quoted so there are no complaints there as I signed them off in the first instance.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Why Good Afternoon to you Sue & all the Team at ......”

Share on :
Jan 13,2016
Minithumbup
By: 'S.MURPHY'
Jan 13,2016
0 people found
this helpful
Why Good Afternoon to you Sue & all the Team at Allen Heritage….. Now that everything is completed I just wanted to say thank-you so much for your efforts. Your positive attitude, patience, diligence, endeavour & skill throughout the process was greatly appreciated. Everyone involved form the ...
read full review
Comment on agent fees
I am very happy with the Agents Fee's..... After all I signed the contract with them in the first place!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic service by all the people involved with our sale. ......”

Share on :
Dec 14,2015
Minithumbup
Staff profile picture
Luke
By: 'Mr'
Dec 14,2015
0 people found
this helpful
Fantastic service by all the people involved with our sale. Lucinda went above and beyond her sales duties for us. We really appreciate everyone's time and expertise in selling our house in just 3.5 weeks! We highly recommend Allen Heritage Shirley and West Wickham....
read full review
Comment on agent fees
Very happy with the percentage given as a fee for this agent
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thank you for your lovely review. We're so pleased to hear you were happy with our service and Lucinda was more than happy to go above and beyond. Wishing you all the best in the future. ...

“We have received amazing service from Kim. She is a ......”

Share on :
Nov 27,2015
Minithumbup
Staff profile picture
Kim
By: 'Hanbury'
Nov 27,2015
0 people found
this helpful
We have received amazing service from Kim. She is a great agent, one of the best....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Apr 06, 2016
View all comments (1)
Thank you for taking the time to write your review, Kim was delighted to hear your comments. ...

“I was most impressed by the service offered to me ......”

Share on :
Nov 10,2015
Minithumbup
By: 'Lucinda'
Nov 10,2015
0 people found
this helpful
I was most impressed by the service offered to me by Allen Heritage and of note were the dealings I had with Lucinda. When I first telephoned about Kendall Road I explained that I had lost out on a similar flat on Sidney Road at ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Nov 13, 2015
View all comments (1)
Thank you for taking the time to write us with such a lovely review. Lucinda was delighted to hear that you were pleased with her approach in regards to your property search. Lucinda and the team are more than happy to help you if were ever to continue your search and wish you all the best in the future. ...

“I could not fault both Sue Ralston and Lucinda Cregan ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Penny'
Nov 05,2015
0 people found
this helpful
I could not fault both Sue Ralston and Lucinda Cregan - they were relentless in chasing up both Solicitors and the Vendor to ensure a smooth transaction - they kept me informed the whole time by email as requested - I would highly recommend them ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Nov 13, 2015
View all comments (1)
Thank you for taking the time to write us a review. Lucinda and Sue were really pleased to hear that they helped make the whole process as smooth as possible. Sue, Lucinda & the team wish you all the best in the future. ...

“Everybody at Allen Heritage were most helpful in finding us ......”

Share on :
Aug 30,2015
Minithumbup
Staff profile picture
Denny
By: 'AG'
Aug 30,2015
0 people found
this helpful
Everybody at Allen Heritage were most helpful in finding us a property. The viewing and takeover went very smoothly. We are most grateful to Denny and everybody at Allen Heritage for their help. They provided an excellent service....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Oct 15, 2015
View all comments (1)
Thank you for taking the time to leave such great feedback. Denny and the team were pleased that everything went so smoothly and wish you all the best. ...

“We was handled by Tina at first, who we found ......”

Share on :
Jun 16,2015
Minithumbup
By: 'Vernon'
Jun 16,2015
0 people found
this helpful
We was handled by Tina at first, who we found very friendly and very helpful from negotiating the purchase to finish. We had met Tina several years ago when we attempted to move and found her as warm and welcoming then, which is why I ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Oct 15, 2015
View all comments (1)
Tina and Sue were really pleased to read your lovely message and wish you all the best for the future. ...

“After a disappointing experience with another local agent we commissioned ......”

Share on :
Jun 16,2015
Minithumbup
Staff profile picture
Luke
By: 'Williams'
Jun 16,2015
0 people found
this helpful
After a disappointing experience with another local agent we commissioned Allen Heritage to market our property. From the initial valuation to the marketing of the property we could not fault the service and received our first offer at the full market price in less than ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Tina to be very professional and proactive in ......”

Share on :
Jun 11,2015
Minithumbup
By: 'Chris'
Jun 11,2015
0 people found
this helpful
I found Tina to be very professional and proactive in trying to progress the purchase, without being'pushy'. On the occasions I left messages, my calls were returned promptly and emails were never ignored. If in the future I ever need to sell my property, I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Found a nice property to rent via Allen Heritage. The ......”

Share on :
Feb 19,2015
Minithumbup
Staff profile picture
Denny
By: 'Joe'
Feb 19,2015
0 people found
this helpful
Found a nice property to rent via Allen Heritage. The whole process from start to finish was quick and easy. The staff were ready to help and no paperwork was involved as they use Docusign which speeds up the whole process. I would use them ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Allen Heritage
Feb 19, 2015
View all comments (1)
Thanks Joe, glad you appreciated the streamlined no paperwork service - we love it too! ...
Staff picture Denny
(51)
Staff picture Luke
(44)
Staff picture Max
(16)
Staff picture Kim
(13)
Staff picture Tracy
(11)
Staff picture Helen
(11)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:12 AM 27/01/2016 by allAgents

Awards won by Allen Heritage Estate Agents, Croydon CR0 8TE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn