100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jan 10,2013
Jan 10,2013
7
people found
this helpful
this helpful
Used Palmer Snells to rent a property in Wincanton. Signed paperwork for one house and 4 days before we was due to move in Palmer Snells phoned to say the house had been sold by the Agent. They reluctantly offered us another house on the same complex which we had to take without viewing as our tenancy in another house was about to expire. Moved in one the Friday and questioned about the house we was renting and was told it would be took of the for sale market. The house wasnt taken of the market and was advertised still for sale with Palmer Snells, another two companies and then was up for sale with another company after we moved in.
The house wasnt checked before being let out. The drainage system didnt work so for a week we had no toilet or bathroom facilities and could only use one toilet. Palmer Snells didnt want to know with any problems and said it was all down to the agent to sort out. Back garden was dug up to lay drainage pipes and was like a big hole for 3 weeks,
Weve since moved out due to the above problems due to the stress it caused on my disabled wife and having a newborn baby in the house and another toddler under 2 years of age,
Weve since found out via Rightmove that the original house is for rent as it was never sold so Palmer Snells had lied about that.
The house wasnt checked before being let out. The drainage system didnt work so for a week we had no toilet or bathroom facilities and could only use one toilet. Palmer Snells didnt want to know with any problems and said it was all down to the agent to sort out. Back garden was dug up to lay drainage pipes and was like a big hole for 3 weeks,
Weve since moved out due to the above problems due to the stress it caused on my disabled wife and having a newborn baby in the house and another toddler under 2 years of age,
Weve since found out via Rightmove that the original house is for rent as it was never sold so Palmer Snells had lied about that.
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Latest Reviews
19th Jun 2019
reviewed by 'Unhappy'
21st Sep 2016
reviewed by 'James'
28th Mar 2016
reviewed by 'Linda'
10th Jan 2013
reviewed by 'Scott'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 19,2019
Jun 19,2019
0
people found
this helpful
this helpful
I called the office (gillingham) to book a viewing, the gentlemen on the other end was lovely, He said he would contact the landlord and get back to us. A week passed and I called again to check in and another man this time told ...
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Sep 21,2016
Sep 21,2016
2
people found
this helpful
this helpful
I would not even give this estate agent 1 star. The worst estate agents I have ever come across. we applied for a property making them fully aware that we had a 6 month old dog and were willing to move as soon as possible. The landlord ...
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Comment on agent fees
very expensive fees considering there was no urgency to get anything going
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Mar 28,2016
Mar 28,2016
0
people found
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An excellent service, from first going onto the market to completion in 7 1/2 weeks. Russell and Cheryl provided a very high level of service and we were kept informed of progress at all stages.
The viewings were carried out with no disruption to ourselves and the ...
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Comment on agent fees
The fees represented good value for the selling price.
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Jan 10,2013
Jan 10,2013
7
people found
this helpful
this helpful
Used Palmer Snells to rent a property in Wincanton. Signed paperwork for one house and 4 days before we was due to move in Palmer Snells phoned to say the house had been sold by the Agent. They reluctantly offered us another house on the same ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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