Our first reason for approaching C&W was through recommendation from a family member who was very impressed with the overall service provided for his property sale. From our initial meeting with Aston and Owen we developed a good working relationship, felt valued customers and were very comfortable handing over access to our property. We had some fears and issues with the selling process but both were very sympathetic and did everything they could to accomodate our feelings. We did approach other local agents but did not meet with the same enthusiasm and understanding,
The viewing process was started quickly and we were provided feedback and kept up to date at all times. Our own personal online account was also useful to have to assess sales activity, overall enquiries etc.
Aston worked extremely hard to market our property, did nearly all viewings himself and secured purchasers happy to meet
our required price quicker than we expected.
The reason for writing this review is that we believe that credit should be given where due. Aston was brilliant with us throughout the sale but everyone in the branch was helpful, friendly and nothing was too much trouble. It is the job of the agent to sell your property but it is a two way process which both parties never forgot and this cooperation really helped.
We would recommed all at Cubitt & West Patcham to family, friends and anyone without hesitation because they were professional, personable, understanding, enthusiastic and made what can be a pretty difficult and traumatic process so much easier.