Taylors Estate Agents
Luton, LU1
1.6/5, 7 reviews
14% recommended
67% sales valuation accuracy
20% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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2020 Estate & Letting Agent Awards


“I was approached by Taylors Estate agents to ......”

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Jul 21,2020
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By: 'Anna Patel'
Jul 21,2020
1 people found
this helpful
I was approached by Taylors Estate agents to purchase a property in Luton. I was originally looking for a nice apartment for myself. I was looking at different options but then Taylors showed me 2 bed apartment that was repossesed by the bank and currently on sale at a very attractive price. I never dealt with repossession houses before but estate agent convinced me that it's "almost the same" as usual sale and all will be fine. So I put forward the price and applied for a mortgage. After my offer was accepted, I was informed by Taylors that we have only 24 days to exchange the contracts! So all should be done ASAP. Guess what? I have arranged for conveyancing, and mortgage and bank valuation in less than 3 weeks, by paiyng higher fees for the speed. 4 days before valuation I've got a call from agents saying that seller has raised the price! But they are confident I will get this apartment if I can give a bit higher price. I raised it by £2k. 1 day later they said that another buyer is paying more.And then another 2k, & again 2k... No one cared that my offer was accepted earlier, solicitors instructed and mortgage approved. I was never told before thag the agent has no exclusivity over selling if this property. In 4 days, asking price went up by £10,000!! I was shocked. 1 day before banks valuation, I was left with no final offer confirmed by the agents and taylors offered me to go ahead with valuation, pay extra £350, and wait if my final price is accepted. §×-x? They never mentioned that my credit rating will go down should the sale fall through after banks valuation , and buyer ends up loosing credit rating! I wasted so much time, money and efforts for something which was rather auction advertised by tailors as '"standard easy sale". Almost lost my credit rating and lost £800 on legal fees. Never ever go with them. They would tell yiu anything to secure the deal, but would never care about what was initially agreed. They would change terms and never explain the risks involved. Don't use them! Save your time and money!
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Opening Hours
Address

Taylors Estate Agents
1 Chapel Street
Luton
Bedfordshire
LU1 2SE
01582 447761

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 20% £60,000 £125,000
Lettings 0% 0% £850 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 0 2 1 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I was approached by Taylors Estate agents to ......”

Share on :
Jul 21,2020
Minithumbdown
By: 'Anna Patel'
Jul 21,2020
1 people found
this helpful
I was approached by Taylors Estate agents to purchase a property in Luton. I was originally looking for a nice apartment for myself. I was looking at different options but then Taylors showed me 2 bed apartment that was repossesed by the bank and currently on ...
read full review
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“The importance of listening...”

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Sep 11,2018
Minithumbup
By: 'Camilita'
Sep 11,2018
1 people found
this helpful
I was house hunting for over 10 months with very little positive results when my youngest encouraged me to view a nearby property marketed by Taylors. My girls, friend and I went but I was disappointed and told Jamie-Lee my expectations, she immediately said that she ...
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Comment on agent fees
It’s fair and explained brilliantly by Damon
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“I would advise anyone who even walks past this con ......”

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Dec 19,2017
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By: 'Khan'
Dec 19,2017
3 people found
this helpful
I would advise anyone who even walks past this con artist estate agent avoid at any cost* I was one of the victims of this barbaric agency was out of pocket of £400 agency holding deposit a girl called sophie who didn't have a clue and ...
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Comment on agent fees
Bad hidden fees not undisclosed breaching governments policy
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“I have moved several times and Taylor's proved to be, ......”

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Oct 01,2017
Minithumbdown
By: 'MaggieDP'
Oct 01,2017
0 people found
this helpful
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff ...
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Comment on agent fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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“I have moved several times and Taylor's proved to be, ......”

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Oct 01,2017
Minithumbdown
By: 'MaggieDP'
Oct 01,2017
0 people found
this helpful
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff ...
read full review
Comment on agent fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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“When we spoke to Ashley we asked for some additional ......”

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Nov 06,2014
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By: 'Landlord9911'
Nov 06,2014
1 people found
this helpful
When we spoke to Ashley we asked for some additional terms to be added to the tenancy agreement. We were told we cannot change the agreement but we can add additional terms which they would get the tenant to sign before they move in. They ...
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What agent could do to change your mind?
After complaining they offered a tiny amount of compensation and took over 6 months to get back to us. They have out right lied on their response.
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Comment on agent fees
Not worth it. They charge the same as the other local estate agents however their services are pathetic.
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“Branch dealing with sales run by John Cyganek is a ......”

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Aug 31,2014
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By: 'A'
Aug 31,2014
2 people found
this helpful
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter). The manner in which customers were spoken to was an absolute disgrace, rude and undermining. An offer was not put forward to ...
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What agent could do to change your mind?
A course in customer service for John Training for the team
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Taylors Estate Agents, Luton LU1 2SE


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