Nov 27,2012
By: 'Alan Hayward'
Nov 27,2012
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I phoned on behalf of my daughter, who is abroad and therefore has difficulty keeping track of payments received and expenses incurred for her flat. Kevin promised to get answers to my questions from the accounts team and within 5 minutes Sarah had got back to me with a full explanation and suggestions as to how communications could be improved for the future. She could not have been more professional, helpful and courteous. Full marks and many thanks.
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