Shepherds Bush, London, W12
4.7/5, 70 reviews
94% recommended
86% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Northfields - Award-Winning  Estate Agents

“Excellent service!...”

Share on :
Apr 06,2019
Minithumbup
Ernest
By: 'Richard W'
Apr 06,2019
0 people found
this helpful
Another excellent property let by Charmaine and Ernest at Northfields' Hammersmith office. They give great customer service to landlords and tenants alike.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northfields
127 Askew Road
Shepherds Bush,London
Greater London
W12 NAU
020 8740 8833

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £221,000 £820,000
Lettings 100% 93% £890 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 1 34 2 9 1 5 0 2 0
Areas covered
  • W12
  • W3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA Relocation Agent Network
Latest Properties

“Highly professional and supportive, Ernest Du......”

Share on :
Oct 17,2019
Minithumbup
Charmaine
Ernest
By: 'Fred'
Oct 17,2019
0 people found
this helpful
Highly professional and supportive, Ernest Dugbartey and Charmaine Grant at Northfields Askew road Branch delivered great advices and expertise in all our dealings. I would strongly recommend their services...
read full review
Was this helpful? Yes

“An honest and friendly estate agent...”

Share on :
Oct 04,2019
Minithumbup
Ernest
By: 'friendly Estate Agent'
Oct 04,2019
0 people found
this helpful
At first, I was cynical about using an agency to let out my property. However, Ernest Dugbartey dispelled my misconceptions. He was very competent and knowledgeable. He was enthusiastic about my property and very friendly too. He is honest and has a naturally warm nature. ...
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Oct 03,2019
Minithumbup
By: 'Maurizio'
Oct 03,2019
0 people found
this helpful
Ernest Dugbartey showed us a nice flat near Paddington and he was very helpful and knowledgeable. In the end we went for a different property but I would recommend this letting agency and especially Ernest to anyone who's looking for a good apartment to let....
read full review
Was this helpful? Yes

“Having lived in England for almost 10 years and having changed ......”

Share on :
Sep 12,2019
Minithumbdown
By: 'Angelos Karageorgos'
Sep 12,2019
0 people found
this helpful
Having lived in England for almost 10 years and having changed several houses and dealt with plenty of agents I can firmly affirm that I was incredibly surprised by the level of unprofessionalism and ruthlessness of these people. One nice afternoon we met * in the role ...
read full review
Comment on agent fees
When thinking about my experience, the £300 for their fees were the most destructive money I have ever paid.
Was this helpful? Yes

“Ernest Dugbartey of Northfields Estates Ltd p......”

Share on :
Jul 29,2019
Minithumbup
Ernest
By: 'Alex'
Jul 29,2019
0 people found
this helpful
Ernest Dugbartey of Northfields Estates Ltd provided a friendly, helpful service for my viewing and tenancy of my apartment in West London. He patiently and thoroughly explained the details regarding the apartment, bills and the tenancy agreement, and gave me plenty of time to make ...
read full review
Was this helpful? Yes

“Excellent service from Ernest Dugbartey. We ......”

Share on :
Jul 03,2019
Minithumbup
Ernest
By: 'Hanan Frei Gasmi'
Jul 03,2019
0 people found
this helpful
Excellent service from Ernest Dugbartey. We are really pleased with the professional, efficient and friendly approach taken by Ernest Dugbartey. Thank you for all of your help with finding our new home!....
read full review
Was this helpful? Yes

“Northfields Shepherds Bush - Caroline Watkins...”

Share on :
Jun 24,2019
Minithumbup
By: 'Parjam Zolfaghari'
Jun 24,2019
0 people found
this helpful
A very good estate get who has worked hard to bring a good deal forward and managed all the members of the buying/selling team with efficiency and patience. Good professional behaviour. In particular, Caroline Watkins has been working hard to make the deal happen....
read full review
Was this helpful? Yes

“Amazing experience!...”

Share on :
May 16,2019
Minithumbup
Ernest
By: 'Max'
May 16,2019
0 people found
this helpful
We had a great experience with Northfields Shepherd Bush office, especially dealing with Ernest Dugbartey and who helped us to find the perfect place, he guided us through the process and also when we found some difficulties he suggested a way to fix them. He ...
read full review
Comment on agent fees
Very good.
Was this helpful? Yes

“Great agents...”

Share on :
Apr 30,2019
Minithumbup
By: 'Georgie'
Apr 30,2019
0 people found
this helpful
Caroline was a superstar - we had a really tricky sale in order to buy a house through Caroline and rather than just letting us get on with it, she was fully engaged. She guided us through the whole process and was just amazing. Thank ...
read full review
Was this helpful? Yes

“Excellent service!...”

Share on :
Apr 06,2019
Minithumbup
Ernest
By: 'Richard W'
Apr 06,2019
0 people found
this helpful
Another excellent property let by Charmaine and Ernest at Northfields' Hammersmith office. They give great customer service to landlords and tenants alike....
read full review
Was this helpful? Yes

“good...”

Share on :
Apr 04,2019
Minithumbup
Ernest
By: 'Reema'
Apr 04,2019
0 people found
this helpful
Good and professional service. The staff was helpful, specially Ernest Dugbartey, he helped me find the right place and gave me good advices throughout the renting process. he also answered his phone whenever I needed somthing, thank you Ernest....
read full review
Comment on agent fees
a bit expensive relative to the rent amount
Was this helpful? Yes

“Excellent service...”

Share on :
Jan 31,2019
Minithumbup
Ernest
By: 'Serkan'
Jan 31,2019
0 people found
this helpful
When I was searching for flat, I contacted with Northfields Shepherd's Bush branch, the team was very helpful. Ernest has assisted me in property research and provided me numerous options. He is very professional and knows very well West London area. I strongly advice working ...
read full review
Comment on agent fees
It's reasonable.
Was this helpful? Yes

“smooth service...”

Share on :
Dec 06,2018
Minithumbup
Ernest
By: 'G. Amsellem'
Dec 06,2018
0 people found
this helpful
We received a very good service . As a relocation agents we appreciated a lot . In this case in particularly the client can not come for viewing we had to make a video. Ernest was very helpful on details we have not watched the day of ...
read full review
Comment on agent fees
a little bit expensive compared to the others and relatively to the price of the flat ( it was for a studio at £1200pcm
Was this helpful? Yes

“The best estate agent...”

Share on :
Dec 06,2018
Minithumbup
By: 'Aleksandra'
Dec 06,2018
0 people found
this helpful
We've been on the market for 6 months, with 3 different agents and had no offers at all. When we contacted Caroline from Northfields, the Askew Rd branch, she was convinced she could get us an offer within few weeks. And she did !!! She sold our Apartment ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Excellent...”

Share on :
Dec 06,2018
Minithumbup
By: 'E. Morley'
Dec 06,2018
0 people found
this helpful
This is the third time that I have had the pleasure of selling/buying with Northfields. Everyone there is friendly and accommodating and nothing is too much trouble. Caroline has proved herself to be a reliable and sensitive agent with so much experience in the ...
read full review
Was this helpful? Yes

“The agent asked me to make arrangements with my workplace ......”

Share on :
Sep 12,2017
Minithumbdown
By: 'Laura Glibert'
Sep 12,2017
1 people found
this helpful
The agent asked me to make arrangements with my workplace to leave earlier and meet her at the flat for a viewing. I took 1h OOO just because she could not make it at 6.30pm, and leaving work early is a big deal for me. ...
read full review
Comment on agent fees
I would have probably not mind the fees if the agent actually deserved it in the first place. But I guess we'll never know.
Was this helpful? Yes

“Caroline came to value the property and advised us on ......”

Share on :
Dec 15,2015
Minithumbup
By: 'Katherine'
Dec 15,2015
0 people found
this helpful
Caroline came to value the property and advised us on the asking price and settlement figure. We said we wanted a clean deal and that when we had a purchaser there would be no renegotiation of the price at the last minute. Shareeka handled most ...
read full review
Comment on agent fees
Do you realise that the No button does not work on the question of whether the agent was accurate with their valuation?
Was this helpful? Yes

“Northfields exceeded my expectations in every regard. Shareeka and Caroline ......”

Share on :
Aug 13,2015
Minithumbup
By: 'Nauman Ansari'
Aug 13,2015
0 people found
this helpful
Northfields exceeded my expectations in every regard. Shareeka and Caroline are both incredibly helpful, honest and friendly. Throughout the process I never once felt pressured to make a decision. They both presented the facts openly and allowed my wife and I to make an educated, ...
read full review
Was this helpful? Yes

“Northfields were very helpful during the buying process of this ......”

Share on :
Jun 19,2015
Minithumbup
By: 'James'
Jun 19,2015
0 people found
this helpful
Northfields were very helpful during the buying process of this property and pushed the solicitors well to get things done. In particular, the amazing Shareeka Bhatty was very nice and helpful initially showing us the property and through the buying process. Many thanks....
read full review
Was this helpful? Yes

“I have been using Northfields as a letting agent for ......”

Share on :
Jun 18,2015
Minithumbdown
By: 'naheppenstall'
Jun 18,2015
0 people found
this helpful
I have been using Northfields as a letting agent for a nearly a year now. I have been hugely impressed by a number of their staff. They are efficient, reliable and trustworthy - exactly what you're after as a landlord. I have no hesitation recommending ...
read full review
Was this helpful? Yes

“I've been a tenant in the flat for 3 years. I ......”

Share on :
Jun 05,2015
Minithumbup
By: 'Samara Friend'
Jun 05,2015
0 people found
this helpful
I've been a tenant in the flat for 3 years. I had to move out suddenly. Samir went out of his way to ensure that I didn't have to end up paying 2 months rent. He got a new tenant into the flat within weeks, ensuring I ...
read full review
Was this helpful? Yes

“I found all the Northfields staff unfailingly helpful, and they ......”

Share on :
May 10,2015
Minithumbup
By: 'Janet T'
May 10,2015
0 people found
this helpful
I found all the Northfields staff unfailingly helpful, and they brought lots of prospective buyers through the door. As promised, they quickly found a buyer who paid the full asking price. Caroline also helped us find a decorator for a small painting job and recommended ...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes

“Samir did a great job. He was always available in ......”

Share on :
Apr 17,2015
Minithumbup
By: 'Fabio'
Apr 17,2015
0 people found
this helpful
Samir did a great job. He was always available in late evenings and he is very professional. He showed me flats that were responding to my needs....
read full review
Was this helpful? Yes

“Caroline and Raphael were efficient and friendly. They kept me ......”

Share on :
Nov 05,2014
Minithumbup
By: 'Katharine Seabrook'
Nov 05,2014
0 people found
this helpful
Caroline and Raphael were efficient and friendly. They kept me in touch with how things were going. They made calls about houses I was interested in buying, and sent reminders to my rather slow solicitors, at no extra charge. The final bill was exactly as ...
read full review
Comment on agent fees
1.25% was agreed, and that was what I paid. There were no extras or hidden charges.
Was this helpful? Yes

“We completed to buy a flat as a long-term investment ......”

Share on :
Sep 17,2014
Minithumbup
By: 'F Lin'
Sep 17,2014
0 people found
this helpful
We completed to buy a flat as a long-term investment in West Kensington on the 26th of August, which is our first buy-to-let flat. Nothfields Shepherds Bush Branch was appointed as our letting agency. The letting manager Joseph visited our flat on the 29th of ...
read full review
Was this helpful? Yes

“This is the third time we have engaged Northfields to ......”

Share on :
Aug 21,2014
Minithumbup
By: 'Sarah K'
Aug 21,2014
0 people found
this helpful
This is the third time we have engaged Northfields to let our property and we continue to be very satisfied customers. The phone is always promptly answered and it's quick and easy to reach the people dealing with our property. Joseph and Ruby really understood ...
read full review
Was this helpful? Yes

“The agent that I liased with was Joseph and in ......”

Share on :
Jul 24,2014
Minithumbup
By: 'Katie Heather'
Jul 24,2014
0 people found
this helpful
The agent that I liased with was Joseph and in his abence Ruby. They were always extremely proffessional and worked quickly and efficiently to find me a tenant. They kept me infomed through the whole process and I will contact them again when the tenancy ...
read full review
Comment on agent fees
Joseph was very competitive with his fee and was happy to be non exclusive at a good rate, hence why going with Northfields.
Was this helpful? Yes
Staff picture Ernest
(10)
Staff picture Charmaine
(3)
Staff picture Kieron
(0)

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W12 NAU


As Seen On

Get in touch with

Northfields

Branch - Shepherds Bush, London, W12