Lenzie, Glasgow, G66
4.9/5, 230 reviews
97% recommended
97% sales valuation accuracy
98% sales fee satisfaction



Property Features

Pacitti Jones | Solicitors, Estate Agents & Mortgage Consultants | Glasgow & Stirling

“Can’t recommend Pacitti Jones enough!!...”

Share on :
Oct 11,2019
Minithumbup
Colin
Maxine
By: 'Anne'
Oct 11,2019
0 people found
this helpful
Can’t recommend Pacitti Jones enough!! We’ve had a first class service from our initial telephone call right through. The staff are very experienced, professional and friendly.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Pacitti Jones
96 Kirkintilloch Road
Lenzie,Glasgow
East Dunbartonshire
G66 4LQ
0141 775 0005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £55,000 £3,465,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 203 4 9 0 9 3
Areas covered
  • g66
  • G69
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

Images & Videos

“Very professional and personable support give......”

Share on :
Mar 26,2024
Minithumbup
Colin
Karen
By: 'Saunders'
Mar 26,2024
0 people found
this helpful
Very professional and personable support given in every step of the process of selling our property. Very attentive to following through enquiries and possible buyers to required end....
read full review
Was this helpful? Yes

“The service was fantastic, communication bein......”

Share on :
Mar 13,2024
Minithumbup
Fiona
Karen
By: 'Campbell'
Mar 13,2024
0 people found
this helpful
The service was fantastic, communication being exceptional. We were always kept up to speed with our sale every step of the way. Would highly recommend the Lenzie team....
read full review
Was this helpful? Yes

“Great service...”

Share on :
Feb 26,2024
Minithumbup
Fiona
By: 'Alison'
Feb 26,2024
0 people found
this helpful
Great service, everyone we dealt with was friendly and helpful, for both buying and selling. We were delighted with the amount of viewers and the outcome…...
read full review
Was this helpful? Yes

“Was happy with communication both verbally and on the App. ......”

Share on :
Jan 30,2024
Minithumbup
Fiona
Maxine
By: '.'
Jan 30,2024
0 people found
this helpful
Was happy with communication both verbally and on the App. From approving the marketing, Home Report etc the property was live online same afternoon and viewings very quick therafter. Staff always available, professional but friendly...
read full review
Was this helpful? Yes

“Excellent service. Everything ran like clock......”

Share on :
Jan 26,2024
Minithumbup
Fiona
Maxine
By: 'Catherine McHugh'
Jan 26,2024
0 people found
this helpful
Excellent service. Everything ran like clockwork throughout the entire selling process from the initial valuation onwards. Great communication from the team - particularly Fiona and Maxine who were professional, friendly and attentive, keeping me up-to-date at each stage. Highly recommend....
read full review
Was this helpful? Yes

“Used Pacitti Jones for several years and alwa......”

Share on :
Jan 18,2024
Minithumbup
By: 'James Bryden'
Jan 18,2024
0 people found
this helpful
Used Pacitti Jones for several years and always had very good service...
read full review
Was this helpful? Yes

“Fiona is a star.She handled the sale efficie......”

Share on :
Jan 16,2024
Minithumbup
Fiona
By: 'Brian McKee'
Jan 16,2024
0 people found
this helpful
Fiona is a star. She handled the sale efficiently and kept me informed at all times offering a second opinion when asked. She went beyond the call of duty to give me a contact for some work i required on the property and even let ...
read full review
Was this helpful? Yes

“My experience...”

Share on :
Dec 07,2023
Minithumbup
Fiona
By: 'Isabel'
Dec 07,2023
0 people found
this helpful
My experience was first class staff very helpful. Also they were very reassuring during each stage of the sale....
read full review
Was this helpful? Yes

“I would recommend Pacitti Jones without hesit......”

Share on :
Dec 06,2023
Minithumbup
Fiona
Karen
By: 'Sandra, Bearsden'
Dec 06,2023
0 people found
this helpful
I would recommend Pacitti Jones without hesitation. The service I received from them was second to none. Fiona kept me updated regularly on matters pertaining to the sale of my property and was always a cheery voice at the end of the phone....
read full review
Was this helpful? Yes

“Great to kept up to date both on the app and ......”

Share on :
Dec 04,2023
Minithumbup
Fiona
By: 'Kenny'
Dec 04,2023
0 people found
this helpful
Great to kept up to date both on the app and and the personal touch of regular phone call it is most helpful. Nothing has been a problem including being available to print off documents and sign within the office. All very professional...
read full review
Was this helpful? Yes

“Good Experience All Round...”

Share on :
Nov 07,2023
Minithumbup
Fiona
Colin
By: 'Alastair Foggo'
Nov 07,2023
0 people found
this helpful
Pacitti Jones (PJ) were particularly attentive to our needs right from our initial enquiry whether they would be interested in being involved in the sale of our property. They did not disappoint us....
read full review
Was this helpful? Yes

“The whole process was brilliantly managed by ......”

Share on :
Oct 31,2023
Minithumbup
Fiona
By: 'Stella Hunter'
Oct 31,2023
0 people found
this helpful
The whole process was brilliantly managed by Fiona Campbell at the Lenzie office. Communication is key for when selling and we were kept in touch all the way through....
read full review
Was this helpful? Yes

“Absolutely great service from Fiona and all t......”

Share on :
Oct 19,2023
Minithumbup
Fiona
By: 'Rhona'
Oct 19,2023
0 people found
this helpful
Absolutely great service from Fiona and all the girls in the Lenzie office. Regular updates, prompt snd efficient service with a smile...
read full review
Was this helpful? Yes

“Excellent service from valuation to acceptanc......”

Share on :
Oct 17,2023
Minithumbup
Fiona
Michelle
By: 'Leanne'
Oct 17,2023
0 people found
this helpful
Excellent service from valuation to acceptance of offer on our property....
read full review
Was this helpful? Yes

“Excellent service, highly recommended! The ......”

Share on :
Oct 02,2023
Minithumbup
Fiona
Colin
By: 'David Jonathan Nisbet'
Oct 02,2023
0 people found
this helpful
Excellent service, highly recommended! The staff at Pacitti Jones have been great, starting with the initial valuation through marketing and receiving an offer on our home. The team communicated well, providing regular updates throughout the process....
read full review
Was this helpful? Yes

“Very happy with the service from Fiona and th......”

Share on :
Sep 29,2023
Minithumbup
Fiona
By: 'Ewen'
Sep 29,2023
0 people found
this helpful
Very happy with the service from Fiona and the team at Pacitti Jones Lenzie. Fiona gave sound advice and was very helpful, friendly and professional. Thanks!...
read full review
Was this helpful? Yes

“Pacitti Jones Lenzie office...”

Share on :
Sep 14,2023
Minithumbdown
Fiona
By: 'Gordon'
Sep 14,2023
0 people found
this helpful
Just want to say a massive thank you to the Lenzie office for helping us both purchase our dream home and selling our existing. We put our own house up for sale at the start of a very unstable period due to mortgage rates. As ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 28,2023
Minithumbup
Fiona
By: 'Graham'
Jul 28,2023
0 people found
this helpful
Excellent service provided by Fiona who gave sound advice on the sale of my aunt’s home....
read full review
Was this helpful? Yes

“Thank You!...”

Share on :
Jul 07,2023
Minithumbup
Fiona
By: 'Paul'
Jul 07,2023
0 people found
this helpful
Fiona was a great support and was able to provide advice and guidance as we sold our first home. Highly recommended....
read full review
Was this helpful? Yes

“Sale off house...”

Share on :
Jul 04,2023
Minithumbup
Fiona
By: 'Stewart Newall'
Jul 04,2023
0 people found
this helpful
I found selling my fathers house through the Lenzie office to be straightforward and stress free. This was due to the polite,friendly and professional service I received from Fiona (Campbell). Fiona contacted me on a regular basis,to keep me informed off any viewings ...
read full review
Was this helpful? Yes

“We sold our house with Pacitti Jones in Lenzi......”

Share on :
Jul 04,2023
Minithumbup
Fiona
Maxine
By: 'Ann Marie'
Jul 04,2023
0 people found
this helpful
We sold our house with Pacitti Jones in Lenzie and received excellent service from everyone we dealt with. Everyone was very responsive from initial valuation onwards. We were kept informed and staff did everything they could to help us. The portal was great as well ...
read full review
Was this helpful? Yes

“Recently sold our property with Fiona and she......”

Share on :
Jun 23,2023
Minithumbup
Fiona
Maxine
By: 'Vikki'
Jun 23,2023
0 people found
this helpful
Recently sold our property with Fiona and she has been great. Always kept us up to date and informed. Both Fiona and Maxine were really friendly and I can't thank them enough for all their hard work!!...
read full review
Was this helpful? Yes

“The entire team at the Lenzie branch have bee......”

Share on :
Jun 14,2023
Minithumbup
Fiona
Karen
By: 'Stuart'
Jun 14,2023
0 people found
this helpful
The entire team at the Lenzie branch have been fantastic throughout the purchase of our new home, immediately followed by the sale of our existing property. Both selling within 5 days! The Pacitti Jones team have been on the ball, communicating with me daily and reacting ...
read full review
Was this helpful? Yes

“Great experience in dealing with Pacitti Jone......”

Share on :
Jun 08,2023
Minithumbup
Fiona
By: 'Stan'
Jun 08,2023
0 people found
this helpful
Great experience in dealing with Pacitti Jones, Lenzie. From first contact, through to the sale of my property, the staff in the Lenzie office provided a first class, professional service. Fiona Campbell, Senior Negotiator, kept me fully informed and up-to-date of all developments throughout the ...
read full review
Was this helpful? Yes

“Great service from start to finish. From the ......”

Share on :
May 31,2023
Minithumbup
Colin
By: 'Gary Gilbert'
May 31,2023
0 people found
this helpful
Great service from start to finish. From the very start with Colin and the service and communication with all in the office throughout the selling process has been very professional and pleasant. Would definitely use in the future!...
read full review
Was this helpful? Yes

“I couldn't be anymore happier with the servic......”

Share on :
May 31,2023
Minithumbup
Colin
Fiona Campbell
By: 'john Martin'
May 31,2023
0 people found
this helpful
I couldn't be anymore happier with the service provided by Colin, Fiona and the rest of the team Kept in constant contact throughout the selling process. Would highly recommend using them...
read full review
Was this helpful? Yes

“Very friendly but professional service from o......”

Share on :
May 19,2023
Minithumbup
Colin
By: 'Yvonne Cassidy'
May 19,2023
0 people found
this helpful
Very friendly but professional service from our first meeting of the team members . Colin our sales valuer was enthusiastic and positive and gave us great optimism at the start of our sales journey ....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Apr 04,2023
Minithumbup
Colin
Fiona Campbell
By: 'Louise'
Apr 04,2023
0 people found
this helpful
From start to finish it has been an absolute pleasure working with Fiona and Colin. Fiona was excellent at keeping in touch with me and keeping me updated throughout the full sale process. I really couldn’t have asked for anything more & they really do ...
read full review
Was this helpful? Yes

“Unequivocally, a 5-star service! From ho......”

Share on :
Mar 22,2023
Minithumbup
Lorraine
Colin
By: 'Alan'
Mar 22,2023
0 people found
this helpful
Unequivocally, a 5-star service! From home valuation through to sale I was struck by the utter professionalism and smooth running of the Pacitti Jones team- namely Colin Bowie, Fiona Campbell, Karen Connolly, Maxine Lowe and Lorraine Law. Every contact was personable and meaningful. I was ...
read full review
Was this helpful? Yes

“Fantastic service...”

Share on :
Nov 07,2022
Minithumbup
Maxine
By: 'Craig C'
Nov 07,2022
0 people found
this helpful
We recently sold our property with Pacitti Jones and they were excellent to deal with. Maxine and Jennifer were great at marketing our property and kept us informed of all potential buyers. We ended up part of a long chain which took a long time ...
read full review
Was this helpful? Yes
Staff picture Maxine
(173)
Staff picture Colin
(73)
Staff picture Karen
(58)
Staff picture Lorraine
(21)
Staff picture Michelle
Staff picture Christine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:08 AM 04/05/2016 by allAgents

Awards won by Pacitti Jones, Glasgow G66 4LQ



Get in touch with

Pacitti Jones

Branch - Lenzie, Glasgow, G66