The purchase was extremely difficult as the vendors did not understand the nature of the ownership of the property in that they had a mortgage with the local Borough Council. Hayley worked hard to communicate with the vendors, my solicitor and myself even though I was away in France. We contacted each other almost every day! At all times she was cheerful, optomistic and enthusiastic helping me not to be too pessimistic, although I did start to look at other houses at one time!
Hayey is an excellent member of staff