Reeds Rains
Manchester, M1
4.5/5, 86 reviews
92% recommended
100% sales valuation accuracy
95% sales fee satisfaction
75% lettings valuation accuracy
79% lettings fee satisfaction

“It seem like they are giving very good advice to ......”

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Jul 22,2019
Minithumbdown
By: 'Edyta Salisu'
Jul 22,2019
0 people found
this helpful
It seem like they are giving very good advice to the tenants in how not to accept the rent increase from the landlord even though I am the one paying them. This was just one of the issues that we have faced. Full management service meant to be stress free but sadly this is not what our experiences have been.
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Opening Hours
Address

Reeds Rains
29 & 33 Whitworth Street West
Manchester
Greater Manchester
M1 5ND
0161 236 9088

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £45,000 £250,000
Lettings 75% 79% £425 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 2 15 1 17 1 24 0 6 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“Ryan was absolutely great in helping me and m......”

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Sep 09,2019
Minithumbup
By: 'Siobhan'
Sep 09,2019
0 people found
this helpful
Ryan was absolutely great in helping me and my friend find a flat that suited us - taking time out of his day to accommodate for our busy work schedules and being an all around nice guy!...
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“It seem like they are giving very good advice to ......”

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Jul 22,2019
Minithumbdown
By: 'Edyta Salisu'
Jul 22,2019
0 people found
this helpful
It seem like they are giving very good advice to the tenants in how not to accept the rent increase from the landlord even though I am the one paying them. This was just one of the issues that we have faced. Full management service ...
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“Excellent customer service. The property mana......”

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Jul 15,2019
Minithumbup
By: 'Giannis Giannikoy'
Jul 15,2019
0 people found
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Excellent customer service. The property management team are very polite and helpful. They deal with customers with patience and professionalism....
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“Avoid Reeds Rains Manchester...”

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Apr 11,2019
Minithumbdown
By: 'Mr Wike'
Apr 11,2019
2 people found
this helpful
DO NOT USE REEDS RAINS MANCHESTER After using Reeds Rains Manchester for many years I was unfortunate enough to have them completely mismanage one of my rentals. They commenced a tenancy against my instruction not to and wreaked havoc ever since that day. They take ...
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Comment on agent fees
They charged me for 12 months even though they didn’t have signed terms and conditions nor did they have a signed contract from me. Besides being immoral this was illegal.
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“Excellent Service...”

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Apr 03,2019
Minithumbup
By: 'Lizzy'
Apr 03,2019
0 people found
this helpful
A really professional estate agents. They sold a property for me and from start to finish they were honest, professional and thorough. If I ever had any questions or just wanted an update on progress, they came back with the answer quickly and made sure ...
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Comment on agent fees
The fixed fee seemed a little high at first but now I realise that you get what you pay for and the service was worth every penny
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“Excellent Service...”

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Mar 22,2019
Minithumbup
By: 'Mike Heeley'
Mar 22,2019
0 people found
this helpful
We have been dealing directly with Hayley over the past 2 weeks in relation to the ending of a lease Her responses have been timely and accurate and we would not hesitate to request to deal directly with her again as and when we require a ...
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Comment on agent fees
N/A
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“The team at Reeds Rains Manchester City Centre, particularly Fraser and Jenny were absolutely brilliant....”

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Oct 22,2018
Minithumbup
By: 'Elaine S'
Oct 22,2018
1 people found
this helpful
We have recently been buying a flat in central Manchester. We wanted to move quickly but there were numerous unecessary delays caused by the vendor's solicitor. Fraser and Jenny were marvellous in keeping in touch over everything, pushing for a speedy completion and supporting us ...
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Comment on agent fees
As I was the buyer not the vendor I can’t comment but my perception is that they earned every penny of it as the complexity of the delays was such that they had to make frequent contact and work very hard to ensure everything was sorted.
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“Ashley is always knowledgeable and up to date with my ......”

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Jan 10,2018
Minithumbup
By: 'Melanie Roocroft'
Jan 10,2018
0 people found
this helpful
Ashley is always knowledgeable and up to date with my property she is helpful and does what she says she is going to do. I always come away from a phone conversation with Ashley with reassurance that the property is in safe hands....
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Comment on agent fees
Good.
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“Shak and Jenny at Reed Rains in Manchester branch, they ......”

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Sep 24,2017
Minithumbup
By: 'J Ren'
Sep 24,2017
0 people found
this helpful
Shak and Jenny at Reed Rains in Manchester branch, they are a great help of selling my house, constantly updated by Shak with regard to the sale stage. They are really trying their best to sort things out. Much appreciated their kind service. I recommend ...
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Comment on agent fees
Reasonable
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“Kirsty and Katie at Reeds Rains, Whitworth Street, Manchester we're ......”

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Sep 20,2017
Minithumbup
By: 'JMI'
Sep 20,2017
0 people found
this helpful
Kirsty and Katie at Reeds Rains, Whitworth Street, Manchester we're professional in the advice given at all times, efficient in finding new prospective tenants and always keen to help. I would highly recommend them to any prospective landlords....
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Comment on agent fees
Good
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“Amber has dealt excellently with our property letting needs. Great ......”

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Sep 19,2017
Minithumbup
By: 'Barbara Mark'
Sep 19,2017
0 people found
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Amber has dealt excellently with our property letting needs. Great communication, any issues we have had have been sorted out efficiently and correctly...
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“This review is to express my gratitude and appreciation towards ......”

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Mar 20,2017
Minithumbup
By: 'Mr Lee'
Mar 20,2017
1 people found
this helpful
This review is to express my gratitude and appreciation towards the service of your company.£ I am an overseas buyer. I was told before that the UK house buying process would normally take a long time to complete because of the comprehensive land search and ...
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“So over the last 5 years I have experience 4 different letting ......”

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Dec 06,2016
Minithumbup
By: 'dean merritt'
Dec 06,2016
0 people found
this helpful
So over the last 5 years I have experience 4 different letting agent sand management company's which fail compared to the great service I have received from reeds the property manager is a credit to your company. I specialise in customer service and training and have nothing ...
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Comment on agent fees
agency fees are reasonable on comparison to your competitors
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“Team at Reeds Rains have been a great help. We ......”

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Dec 01,2016
Minithumbup
By: 'Liam'
Dec 01,2016
0 people found
this helpful
Team at Reeds Rains have been a great help. We have worked with them on and off for a number of years and pleased to have had them on board this time around. We have had unforeseeable issues with the house and Kirsty has helped ...
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“We had the pleasure of having Kiran Thomson show us ......”

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Oct 07,2016
Minithumbup
By: 'SR'
Oct 07,2016
0 people found
this helpful
We had the pleasure of having Kiran Thomson show us the flat that myself and my flatmate now live in. Kiran was approachable, pleasant and honest. he gave us all the information we needed and more. Since moving in Kiran has stayed in touch with ...
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Comment on agent fees
good
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“Kiran was very helpful and dealt with any issues swiftly ......”

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Mar 07,2016
Minithumbup
By: 'RickW'
Mar 07,2016
0 people found
this helpful
Kiran was very helpful and dealt with any issues swiftly during our application. The final stage of sorting out our property and contract was dealt with by Sid who again was very helpful and responded to any issues we had promptly....
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Comment on agent fees
The fees charged were standard
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“I recently bought a buy to let property through Zeshan ......”

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Feb 26,2016
Minithumbup
By: 'Nick Blackman'
Feb 26,2016
0 people found
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I recently bought a buy to let property through Zeshan and Garath at Reeds Rains Manchester. They were both a pleasure to work with and remained patient and on my team throughout the process....
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Comment on agent fees
Good
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“Reeds Rains Manchester, were able to find two sets of ......”

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Feb 24,2016
Minithumbup
By: 'John'
Feb 24,2016
0 people found
this helpful
Reeds Rains Manchester, were able to find two sets of tenants for both of my apartments within one week of them being marketed for rental. The check in procedure was swift and very professional and the rent secured was exactly as agreed. I would highly ...
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Comment on agent fees
good
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“I had a wonderful experience with the Manchester lettings office, ......”

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Feb 01,2016
Minithumbup
By: 'Louise Rodgers'
Feb 01,2016
0 people found
this helpful
I had a wonderful experience with the Manchester lettings office, in particular with an agent called Joe Taylor. He was extremely enthusiastic, passionate and willing to go the extra mile with helping with my requests and queries. I've been singing his praises since. I've dealt ...
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Comment on agent fees
Good
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“My girlfriend and I dealt with Kirsty to rent a ......”

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Jan 25,2016
Minithumbup
By: 'Tom'
Jan 25,2016
0 people found
this helpful
My girlfriend and I dealt with Kirsty to rent a property in Manchester and found her to be very professional and helpful. We would be glad to deal with her again in the future....
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“Kiran showed us around the property and was very professional ......”

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Jan 19,2016
Minithumbup
By: 'DD'
Jan 19,2016
0 people found
this helpful
Kiran showed us around the property and was very professional and thorough during the viewing and following proceedings. Kiran's positive attitude made him very approachable and made sure the process went as smoothly as possible....
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“Extremely friendly and helpful people ! :) Kiran helped me get a ......”

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Dec 09,2015
Minithumbup
By: 'Joe'
Dec 09,2015
0 people found
this helpful
Extremely friendly and helpful people ! :) Kiran helped me get a great deal on a property and gave me a lot of helpful advice as this is the first time i've rented by myself. I'm glad to be renting through them :))...
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“Having decided to sell my property, the was a number ......”

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Dec 09,2015
Minithumbup
By: 'John'
Dec 09,2015
1 people found
this helpful
Having decided to sell my property, the was a number of estate agents to choose from to act as the agent. A number of sales managers from the leading estate agents visited the property, but I was so impressed with Garths knowledge of the market ...
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“Cant remember exactly why I chose Reeds Rains, I'm pretty ......”

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Nov 28,2015
Minithumbup
By: 'Abigail'
Nov 28,2015
0 people found
this helpful
Cant remember exactly why I chose Reeds Rains, I'm pretty sure proximity to my apartment had something to do with it, I needed speed, and speed I got! Gareth came round, took some very good-looking photos, whipped up an ad and he and his team ...
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Comment on agent fees
I thought they were reasonable when compared with other estate agents. And totally worth it for the speed in which the property was sold.
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“Having negative experiences with letting agents I felt that Reeds ......”

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Nov 06,2015
Minithumbup
By: 'Lewis'
Nov 06,2015
0 people found
this helpful
Having negative experiences with letting agents I felt that Reeds Rains have restored my faith in dealing with estate agents. Agent Kiran was extremely helpful and contstantly kept me updated on the progress of my application. Kiran went out of his way when I mentioned ...
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Comment on agent fees
Very competitive and reasonable.
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“Awful customer service. Jessica is rude, unhelpful and patronising. I'm ......”

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Jul 09,2015
Minithumbdown
By: 'Manc1'
Jul 09,2015
1 people found
this helpful
Awful customer service. Jessica is rude, unhelpful and patronising. I'm surprised you have any custom with staff like that!...
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By: Reeds Rains City Living
Jul 09, 2015
View all comments (1)
Apologies that you feel that you have not received a good level of customer service, however, as you have not explained the nature of the problem I am not able to respond fully. Please contact us directly to discuss the matter further and we will always be happy to help. ...

“Customer service here is terrible. We arranged a viewing for 10:00 ......”

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May 05,2015
Minithumbdown
By: 'Andrew'
May 05,2015
0 people found
this helpful
Customer service here is terrible. We arranged a viewing for 10:00 and were travelling over from Sheffield. They never turned up. We waited and called them at. 10:10 and were told they were 5 mins away. We phoned again 20 mins later and were told they were trying to ...
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What agent could do to change your mind?
Been more helpful, kept in touch and turned up. If there was a problem they should have been honest from the start and informed us.
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“Oliver was always very courteous and helpful in his dealings ......”

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Mar 17,2015
Minithumbup
By: 'Anthony Thompson'
Mar 17,2015
0 people found
this helpful
Oliver was always very courteous and helpful in his dealings with me and my solicitor, and good at chasing the buyer when we needed to speed things along. I think he knew the market sufficiently well to set the sale price at the right figure ...
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“I found Reeds Rains to be very efficient and helpful ......”

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Mar 16,2015
Minithumbup
By: 'Geoffrey Brown'
Mar 16,2015
0 people found
this helpful
I found Reeds Rains to be very efficient and helpful with all aspects of my move. The were always quick to update me on the progress. I primarily dealt with Oliver who I found to always be very helpful and was more than happy to ...
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“I purchased an investment flat through Reeds Rains and I ......”

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Feb 02,2015
Minithumbup
By: 'Tozmanian Devil'
Feb 02,2015
0 people found
this helpful
I purchased an investment flat through Reeds Rains and I must say they were excellent. Oliver was dealing with the sale and I always found him to be polite, knowledgable and very approachable. He negotiated a quick sale at a good price for ourselves and ...
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Last updated at 1:33 PM 21/11/2018 by allAgents

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