“Entwistle green is the worst agent ever and their staffs ......”
1 Star Review
Sep 21,2012
By:
'Disappointed'
Sep 21,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
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Entwistle green is the worst agent ever and their staffs do not care about their customers. After paying deposit and adminstration fees for a property we intended to rent through them we found out that the list of repairs they promised to do five weeks before they had not done it, even though there were health and safety issues involved. the situation was worsen when we went to take further inventory of the house and found out that the landlord had taken the right to rent out the accomodation from Entwistle green but they still rented it out to house and gave us the house key. When we informed the manager he took the house key and came up with various excuses, anyway we later got hold of the landlord phone number and pleaded with him because we were about to be homeless as we had given our landlord 4 weeks notice and he in return now have a new tenant waiting to move into our house.
Thank God the new landlord later gave Entwistle green the right to rent us the house, but Enwistle green still made our lives hell, as they continually delayed repairs of the house that could lead to potential accidents. We had to get handy man to fix some of the repairs for immediate safety and we are still waiting for them to come and do the other repairs. They are very insincere and keep saying they will call us back but never do, we have been chasing them with phone calls. For a company as big as them and with such long experiences you expect to get fantastic services, but they are rubbish and ineffective. I will never recommend their services.
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