York, YO1
4.9/5, 236 reviews
98% recommended
98% sales valuation accuracy
97% sales fee satisfaction
Northwood - Visit Our Website


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Opening Hours
Address

Northwood
67 Micklegate
York
Yorkshire
YO1 6LJ
01904 638999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £105,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 0 84 5 43 0 24 0 15 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS DPS
Latest Properties
Images & Videos

“Positive experience, friendly and competent staff...”

Share on :
Sep 21,2019
Minithumbup
Jennifer
Donna
By: 'Chris Evans'
Sep 21,2019
2 people found
this helpful
I've dealt with various letting agents in the past, most of which have been disorganised and provided an overall underwhelming service. Northwood on the other hand has been top-notch, from always being available on the phone through to easy-to-manage tenancy agreements, inventory signing etc. The ...
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Was this helpful? Yes

“Very efficient and helpful agent who kept me ......”

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Sep 21,2019
Minithumbup
Adam
Jennifer
By: 'Saskia Hart'
Sep 21,2019
0 people found
this helpful
Very efficient and helpful agent who kept me fully informed about my property throughout. They always replied promptly to my queries and in spite of being a long way from my property I had no worries at all that it was being looked after really ...
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Was this helpful? Yes

“Excellence - Donna Barnes and the Team at Northwood (Mickl......”

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Sep 07,2019
Minithumbup
Donna
Maryanne
By: 'David de Silva'
Sep 07,2019
2 people found
this helpful
Donna Barnes and the Team at Northwood (Micklegate) York have been most efficient and helpful in resolving a recent technical issue relating to the EPC rating of one of my properties. Despite it needing different attempts, Donna resolved the matter to ensure the EPC rating ...
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Was this helpful? Yes
By: Donna Barnes
Sep 09, 2019
View all comments (1)
Thank you for your feedback, we take great pride in ensuring all our properties are well looked after and meet the required standards for letting. ...

“Really nice people, Jennifer has always been ......”

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Aug 29,2019
Minithumbup
Jennifer
By: 'Elena Emanuele'
Aug 29,2019
0 people found
this helpful
Really nice people, Jennifer has always been very helpful with us, we are really happy to have trusted them. Thank you....
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Was this helpful? Yes

“First time landlords...”

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Aug 29,2019
Minithumbup
Jennifer
Maryanne
By: 'Lauren Crawley'
Aug 29,2019
1 people found
this helpful
Northwood have made setting up our first rental really easy from start to finish and their communication is excellent. If the whole rental is as smooth as the set up we will be very happy as it is quite nerve wracking being first time landlords. ...
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Was this helpful? Yes
By: Jennifer Middleton
Aug 30, 2019
View all comments (1)
We are delighted that we have made your first venture into the world of being Landlords so smooth. We pride ourselves on our personal service and look forward to working with you moving forward. ...

“Very helpful and friendly. Jennifer was alway......”

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Aug 27,2019
Minithumbup
Jennifer
By: 'Sam Allan'
Aug 27,2019
2 people found
this helpful
Very helpful and friendly. Jennifer was always willing to help and answer emails / queries promptly. Would definitely come again....
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Was this helpful? Yes
By: Jennifer Middleton
Aug 28, 2019
View all comments (1)
Thanks for your comments Sam. It has been a pleasure helping you find a new home together. I hope you settle in quickly. All the best for the future. ...

“I have so far had a great experience renting ......”

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Aug 26,2019
Minithumbup
Jennifer
Donna
By: 'John Halfacre'
Aug 26,2019
2 people found
this helpful
I have so far had a great experience renting through Northwood. Donna was great about getting me into see the flat and I felt was honest and fair during our walk through. Jennifer was great about helping me get the paperwork sorted and answering all ...
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Was this helpful? Yes
By: Jennifer Middleton
Aug 27, 2019
View all comments (1)
It has been a pleasure helping you find suitable accommodation for your time in York. It is our aim to be honest and helpful at all times and we are glad that we achieved this. We look forward to continuing the relationship with you as your tenancy progresses. ...

“Helpful and friendly...”

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Aug 15,2019
Minithumbup
Jennifer
Donna
By: 'Alex Read'
Aug 15,2019
1 people found
this helpful
Very helpful advisors, helped us to get the house we wanted with the minimum of stress. Were understanding to our requirements, and accommodating when needed....
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Was this helpful? Yes
By: Donna Barnes
Aug 15, 2019
View all comments (2)
It was a pleasure showing you round and helping to keep the process as stress free as possible. ...

“When we had an issue with a tenant leaving a ......”

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Aug 14,2019
Minithumbup
Donna
By: 'Lauren Crossfield'
Aug 14,2019
2 people found
this helpful
When we had an issue with a tenant leaving a property in desperate need of a clean, Donna at Northwood was great with guiding us through the process of making a claim through Reposit. Very helpful info, quick response, and it has only taken 2 weeks ...
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Was this helpful? Yes
By: Donna Barnes
Aug 14, 2019
View all comments (1)
Thank you for your lovely review we appreciate end of tenancies can be a daunting experience, anything we can do to make the process easier for all parties we are happy to help. ...

“Excellent for a first home...”

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Aug 14,2019
Minithumbup
Donna
By: 'Chloe Howman'
Aug 14,2019
1 people found
this helpful
Donna, and the team, were excellent at securing us the letting for our first home together. Pointed out all of the potential the property had and were reassuring of the landlord, as well as sorting any issues with the property promptly. I'd recommend them to ...
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Was this helpful? Yes
By: Donna Barnes
Aug 14, 2019
View all comments (1)
It was a great pleasure showing you round the property, we at Northwood York want to wish you every happiness in your new home when move in time comes. ...

“Greatfull...”

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Aug 14,2019
Minithumbdown
By: 'Christopher chew'
Aug 14,2019
0 people found
this helpful
Just writing a quick review about Jennifer middleton, donna they have been brilliant helping me get my flat. Each time I have come in i have had great help off both of them to get to this point and i appreciate all the help. Thank ...
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Was this helpful? Yes

“Would never use again...”

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Aug 05,2019
Minithumbdown
By: 'Rebecca Horsley'
Aug 05,2019
0 people found
this helpful
Terrible experience both with property and staff. Property was not in appropriate condition when I moved in (most flaws e.g. damp, broken cupboards, half finished paint, half finished floorboards had been hidden by furniture at viewing). Property had to be re-cleaned twice after I ...
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Was this helpful? Yes

“Northwood review...”

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Jul 20,2019
Minithumbup
Jennifer
Donna
By: 'Elizaveta Fasa'
Jul 20,2019
2 people found
this helpful
Me and my partner had great experience with Northwood. We dealt with Jennifer Middleton and Donna Barnes who were both very efficient....
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Was this helpful? Yes
By: Jennifer Middleton
Jul 23, 2019
View all comments (1)
It has been a pleasure to assist you and Dean throughout your tenancy Elizaveta. We wish you safe travels and all the best for your future plans. ...

“Fab service through & through...”

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Jul 12,2019
Minithumbup
Donna
Jennifer
By: 'Chris Playfair'
Jul 12,2019
3 people found
this helpful
I had to find somewhere to live within a short space of time. I approached Northwood one day when I was looking around the town for places. I had visited a local agent nearby who were pretty useless so when I arrived at Northwood's, the ...
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Was this helpful? Yes
By: Jennifer Middleton
Jul 12, 2019
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Thanks for your lovely review. It was a pleasure to be able to get you settled somewhere so quickly. ...

“Experienced letting agent with knowledgable staff...”

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Jun 24,2019
Minithumbup
Donna
By: 'Elin'
Jun 24,2019
1 people found
this helpful
We've been using Northwood to manage our property for the last 18 months and having worked with other letting agents our experience of Northwood has been very positive. Northwood have delivered a good customer experience to us and demonstrated their knowledge and experience in managing issues ...
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Was this helpful? Yes
By: Donna Barnes
Jun 24, 2019
View all comments (1)
Thank you for your wonderful feedback, we at Northwood York take great pride in ensuring your property is taken care of and managing any issues that may arise. ...

“Excellent and professional service...”

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Jun 03,2019
Minithumbup
Jennifer
Donna
By: 'Ruth'
Jun 03,2019
3 people found
this helpful
I have been letting out my property with Northwood for several years. I have consistently found all Northwood staff to be professional and highly competent. My latest dealings have been with Donna and Jennifer and they have been great. The gap between tenancies has never ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jennifer Middleton
Jun 03, 2019
View all comments (1)
We are delighted that you are pleased with our service Ruth. We aim to ensure that the Letting Out process for Landlords is as smooth and easy as possible by minimising the void period for you. Thank you for your lovely endorsement. Jennifer and Donna ...

“Excellent service again...”

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May 30,2019
Minithumbup
Donna
Maryanne
By: 'Todd'
May 30,2019
2 people found
this helpful
Having used Northwoods previously I had no worries about using them again, easy to talk to and deal with and excellent service from the staff I had dealt with before, would recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Barnes
May 30, 2019
View all comments (1)
Many thanks for your kind words, it has been a pleasure to secure you a quality tenant for your lovely property. ...

“Helpful...”

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May 22,2019
Minithumbup
Maryanne
By: 'L & W'
May 22,2019
2 people found
this helpful
We have not encountered any problems. The whole process was straight forward and we were kept well informed during the process before moving in. We enjoyed the property for 6 months and had plenty of contact details for people from the agency if we had any ...
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Comment on agent fees
Costly however first time I had rented with a partner therefore admin fees were higher.
Was this helpful? Yes
By: Maryanne
May 22, 2019
View all comments (1)
Thank you very much for your kind words, all the happiness to you and your family in your new property. ...

“Extremely efficient...”

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May 16,2019
Minithumbup
Maryanne
Donna
By: 'Acomb property owner'
May 16,2019
2 people found
this helpful
Donna and Maryanne go above and beyond to help and organise such an array of elements that crop up as a result of a property being rented out. All of their hard work is greatly appreciated....
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Was this helpful? Yes

“Very good service...”

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May 03,2019
Minithumbup
Jennifer
Donna
By: 'TStan'
May 03,2019
2 people found
this helpful
The team of staff were prompt in responding to any queries and issues regarding the tenancy. The process to starting and ending the tenancy was done smoothly....
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Was this helpful? Yes
By: Jennifer Middleton
May 03, 2019
View all comments (2)
Thank you Tess. We aim to make moving ,which can be stressful events, as painless as possible and it is nice to hear we have succeeded in our aim. Good luck for the future. ...

“Excellent Service...”

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Apr 11,2019
Minithumbup
Maryanne
By: 'Oliver and Pip'
Apr 11,2019
3 people found
this helpful
Maryanne helped us secure our first purchase of a house in York and was very helpful and professional throughout. She was understanding of our situation and offered good advice when it was required. Her communication was very good and clear - she would either call ...
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Was this helpful? Yes
By: Maryanne
Apr 11, 2019
View all comments (1)
Oliver and Pip, it has been my absolute pleasure to see you through the buying process, I wish you many happy years in this property and I will stop by and watch the works progress... ...

“Amazing...”

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Apr 05,2019
Minithumbup
Jennifer
Maryanne
By: 'Shirin'
Apr 05,2019
4 people found
this helpful
I've rented from three letting agents including Northwood. When I initially approached them I was nervous I would be treated like I had previously. Being a young tennant I have been doubted, messed around with money and time. Northwood treated me with respect and in ...
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Comment on agent fees
Lower than what I’ve paid before
Was this helpful? Yes
By: Jennifer Middleton
Apr 05, 2019
View all comments (2)
Thank you for your lovely review. We were pleased to be able to help you find and secure your new home. It is our aim to always give a high standard of service irrespective of age. We wish you well in your new home and look forward to a long and beneficial relationship. ...

“These guys were so very helpful, even when I was stressing...”

Share on :
Feb 11,2019
Minithumbup
Donna
Jennifer
By: 'Katherine'
Feb 11,2019
4 people found
this helpful
Any problem I had was answered promptly and any problems we had was dealt with quickly. We were given honest and good advice on housing....
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Comment on agent fees
I think it was worth the agent fees
Was this helpful? Yes
By: Donna Barnes
Feb 11, 2019
View all comments (1)
Thank you Katherine, we hope you are both settling into your new home. ...

“Very efficient...”

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Jan 28,2019
Minithumbup
Donna
By: 'Anna'
Jan 28,2019
5 people found
this helpful
We experienced a problem with our boiler over the Christmas period. Donna managed to sort this despite the regular contractor being unable to help. She kept us up to date with all developments and the new contractor she booked was very professional and courteous and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Barnes
Jan 28, 2019
View all comments (1)
Appreciate your kind comments, we strive to do our best and keep our tenants and landlords happy. If you experience any other problems please do not hesitate to contact us at Northwood York. ...

“Lovely agency...”

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Jan 28,2019
Minithumbup
Jennifer
Fiona
By: 'Sophie and tom'
Jan 28,2019
4 people found
this helpful
Me and my partner Tom recently moved into a property with a lot of help from Northwood as we did view another property but weren't keen and Fiona told us about this property we are in and we love it ! So happy with our home ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Fiona Preston
Jan 28, 2019
View all comments (2)
Thank you for your very kind words, it has been a pleasure helping you find the right property. We wish you all the very best wishes. Fiona ...
Staff picture Adam
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Staff picture Catrina
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Staff picture Maryanne
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Staff picture Donna
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Staff picture Jennifer
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Staff picture Fiona
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Landlord Fees

Pending
12% (inc. VAT), Pay Upfront (Fees are negotiable)

Fully Managed 12% + VAT with an initial set up fee of £400 + VAT.

Remember - We will not be beaten by fee by ANY High Street Agent - its not all about the fee, its about the working relationship and the level of service we give to all our Landlords.

Last updated on 08/11/2018, 2:44 PM by Maryanne Smith - Branch Manager


Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)

We have to put a fee in the box - however, our service levels are unrivalled and we have this year - 2018 won the Gold Award for the best customer service in York! With a small yet perfectly formed Team we will not be beaten on fee by ANY High Street Agent.

Last updated on 08/11/2018, 2:41 PM by Maryanne Smith


Tenant Fees

Overall Fees
£190 (inc. VAT), Pay Upfront

Referencing
£190 single person
£310 for a couple
If you need a Guarantor £100

Tenancy Renewal £35

No other gimmicks or costs involved with our rental property applications for new Tenants.

Last updated on 08/11/2018, 2:47 PM by Maryanne Smith - Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 5:15 PM 14/03/2018 by Adam

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Northwood

Branch - York, YO1