York, YO1
4.9/5, 256 reviews
98% recommended
98% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
96% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards



Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
67 Micklegate
York
Yorkshire
YO1 6LJ
01904 638999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £105,000 £1,255,000
Lettings 93% 96% £375 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
69 0 97 6 44 0 25 0 15 0
Areas covered
  • YO1
  • YO42
  • YO10
  • YO8
  • YO19
  • HG1
  • YO23
  • HG2
  • YO24
  • YO61
  • YO26
  • YO62
  • YO30
  • YO31
  • YO32
  • YO41
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Service of Northwood was excellent...”

Share on :
Jul 23,2020
Minithumbup
Donna
By: 'Rakesh Reddy'
Jul 23,2020
1 people found
this helpful
The property was excellent. Service of Northwood was quick and smooth. Agency responds to queries on time.I would like to recommend this agency to others especially who are new to york( UK) and looking for peaceful place to live in. Special thanks to Catherine,...
read full review
Was this helpful? Yes

“Helpful and efficient service....”

Share on :
Jun 03,2020
Minithumbup
Donna
By: 'Lisa Kerslake'
Jun 03,2020
1 people found
this helpful
All the staff at Northwood were really helpful and efficient, particularly Chris and Donna. Emails were almost always answered very promptly, and always thoroughly and clearly. We had a problem due to needing to move during the Covid lockdown, and Chris and Donna did everything ...
read full review
Was this helpful? Yes
By: Donna Barnes
Jun 03, 2020
View all comments (1)
Thank you for your positive comments, we appreciate it is a difficult time for all at the moment and are only happy to help alleviate the stress from your's and the landlords shoulders. ...

“I rented my flat through Northwood for 10 yea......”

Share on :
May 25,2020
Minithumbup
Donna
By: 'Ruth Lewis'
May 25,2020
2 people found
this helpful
I rented my flat through Northwood for 10 years. They provided a very efficient service throughout. Many thanks in particular to Donna who was always very competent and efficient....
read full review
Was this helpful? Yes

“Great service from all staff especially Donna......”

Share on :
May 19,2020
Minithumbup
Donna
By: 'Julie Maxwell'
May 19,2020
1 people found
this helpful
Great service from all staff especially Donna Barnes. The house even during Covid was quickly marketed. Within a few days we had possible tenants undertaking a virtual tour and then going through reference checks etc. Within a fortnight everything was sorted with a moving date ...
read full review
Was this helpful? Yes
By: Donna Barnes
May 19, 2020
View all comments (1)
Thank you Julie, was a pleasure working with you to make your house a home for your new tenants ...

“I have only good things to say about Northwoo......”

Share on :
Apr 29,2020
Minithumbup
Donna
By: 'John Halfacre'
Apr 29,2020
2 people found
this helpful
I have only good things to say about Northwood after completing my tenancy. While I had pleasant interactions with everyone who helped me, I particularly appreciated Donna, who I always found to be a straight, honest talker. If / when I am in the market to ...
read full review
Was this helpful? Yes

“Renting...”

Share on :
Apr 29,2020
Minithumbup
By: 'Melinda Toth'
Apr 29,2020
2 people found
this helpful
Going through the letting process has been the easiest ever, all enquires quickly dealt with and Catherine was very helpful....
read full review
Was this helpful? Yes

“Maryanne and Donna very helpful with everythi......”

Share on :
Apr 22,2020
Minithumbup
Donna
By: 'Tony Edwards'
Apr 22,2020
3 people found
this helpful
Maryanne and Donna very helpful with everything. Good communication during the covid 19 situation and kept in contact with me at all times....
read full review
Was this helpful? Yes
By: Donna Barnes
Apr 23, 2020
View all comments (1)
Thank you Tony, we wish you well with your new home, if you need anything in the future you know where we are. Take Care and Stay Safe. ...

“Outstanding customer service...”

Share on :
Feb 27,2020
Minithumbup
Donna
By: 'Ellie Hancy'
Feb 27,2020
2 people found
this helpful
The team at Northwood, especially Catherine and Donna, have provided myself and Nathan with the best experience. Both have provided outstanding customer service and helped us every step of the way with any question we have had....
read full review
Was this helpful? Yes
By: Donna Barnes
Feb 27, 2020
View all comments (1)
Thank you Ellie for your positive feedback. Now you can relax and look forward to your move in day. ...

“Helpful and professional staff...”

Share on :
Feb 12,2020
Minithumbup
Donna
By: 'Ng Wu'
Feb 12,2020
3 people found
this helpful
With nice and helpful staff, Northwood make sure their properties are at quality standards and keep their tenants well informed....
read full review
Was this helpful? Yes
By: Donna Barnes
Feb 13, 2020
View all comments (1)
Thank you Seb, it was a pleasure meeting you, we would like to wish you luck in your new home. ...

“Donna made the application so easy and quick...”

Share on :
Feb 08,2020
Minithumbup
Donna
By: 'Jake Holland'
Feb 08,2020
1 people found
this helpful
Donna made the application so easy and quick for my and my partner. This was our first time moving, there was no stress and no messing around. I could see that there was a real strive to help me and my partner and i feel ...
read full review
Was this helpful? Yes
By: Donna Barnes
Feb 12, 2020
View all comments (1)
Thank you Jake, we try to make your application and move in experience as pleasant as possible. If you need any other help let us know. ...

“excellent service start to finish. Sold withi......”

Share on :
Nov 14,2019
Minithumbup
By: 'chris rainford'
Nov 14,2019
2 people found
this helpful
excellent service start to finish. Sold within 3 days and kept informed of progress. Also least expensive of the 3 agents we got to value....
read full review
Was this helpful? Yes
By: Maryanne
Nov 14, 2019
View all comments (1)
Thank you for your kind words Chris - it has been my pleasure to deal with your property. ...

“Very happy with Northwood York...”

Share on :
Nov 13,2019
Minithumbup
Donna
By: 'Kelly Storrer'
Nov 13,2019
2 people found
this helpful
Very happy with Northwood York, and Jennifer and Donna in particular. My interactions with both have been great; two lovely, friendly ladies who are professional and efficient with queries answered quickly....
read full review
Was this helpful? Yes

“Very nice and friendly staff, especially Jenn......”

Share on :
Oct 15,2019
Minithumbup
Donna
By: 'Muhammad Taqi'
Oct 15,2019
2 people found
this helpful
Very nice and friendly staff, especially Jennifer has been very supportive. Gave me ample time to arrange finances and settle a few things....
read full review
Was this helpful? Yes
By: Jennifer Middleton
Oct 15, 2019
View all comments (1)
Thank you for your kind words Muhammed. It has been a delight to help you secure and move into your new home. We continue to be at the end of the phone to ensure that the tenancy runs smoothly. Good luck in your new home. ...

“I used this agency to find my new lovely home......”

Share on :
Oct 11,2019
Minithumbup
By: 'Ronnie Logue'
Oct 11,2019
2 people found
this helpful
I used this agency to find my new lovely home. And I could not have been happier with the service received. Maryanne showed me around the property and helped me fill in my application forms. Within an hour, Jennifer called and told me I had ...
read full review
Was this helpful? Yes
By: Jennifer Middleton
Oct 11, 2019
View all comments (1)
Thank you for your lovely review Ronnie It is always a pleasure to help secure new homes for our applicants; helping to guide them through the process with the minimum of stress. We wish you well in your new home . ...

“A quick and smooth process...”

Share on :
Oct 04,2019
Minithumbup
Donna
By: 'Iona Lamy-Yang'
Oct 04,2019
2 people found
this helpful
My flatmate and I have so far had a very good experience at Northwood: we had a very small timeframe to find a flat and move in, but Jennifer was an absolute angel and helped us go through the process (from application to key hand-in) ...
read full review
Was this helpful? Yes
By: Jennifer Middleton
Oct 04, 2019
View all comments (1)
It was an absolute pleasure to help you secure a property. We do aim to go the extra mile for our tenants and landlords and we are delighted that we have managed to achieve that for you. We wish you well in your new home. ...

“Donna Barnes and I scheduled the final checki......”

Share on :
Oct 02,2019
Minithumbdown
Donna
By: 'David'
Oct 02,2019
0 people found
this helpful
*I scheduled the final checking at 4:00 pm. She came at 3:00 and yelled at me. She was angry that I didn't throw away the packed rubbish. I explained that it was not recycling day, so I would bring the packed rubbish with me when I left. ...
read full review
Was this helpful? Yes
By: Maryanne Smith
Oct 03, 2019
View all comments (1)
Many thanks for your 1 star review, however I am failing to take this review seriously as; I cannot find any person with your name and your suggested rent £675 PCM that has checked out of any of our properties within the last 12 months? If you review is factual I would be happy to discuss this with you further in person. please do not hesitate to contact the York office and ask for myself - Maryanne Smith, Branch Manager. ...

“Efficient personal service to us as landlords......”

Share on :
Oct 02,2019
Minithumbup
By: 'Sue Hawkes'
Oct 02,2019
4 people found
this helpful
Efficient personal service to us as landlords. Everything arranged very promptly including decorating, cleaning and maintenance between tenants. All staff dealt with were on the ball. Thank you....
read full review
Was this helpful? Yes
By: Maryanne
Oct 02, 2019
View all comments (1)
It’s been my absolute pleasure to deal with both yourselves and your property. Thank you for the lovely feedback. It truly does make all the effort and commitment to excellent customer service worthwhile. ...

“Recently bought a property through the York N......”

Share on :
Sep 28,2019
Minithumbup
By: 'Peter Riley'
Sep 28,2019
4 people found
this helpful
Recently bought a property through the York Northwoods office with minimal stress or hassle even though I spend most of my working life away from York. Highly recommend Maryanne & the team for maximum effort & keeping me updated & on track during the whole purchase process....
read full review
Was this helpful? Yes

“Absolutely superb...”

Share on :
Sep 25,2019
Minithumbup
By: 'SD'
Sep 25,2019
3 people found
this helpful
Absolutely superb. Always able to help as I live remote from the property. Knowledgeable & helpful team who go the extra mile. Great results, comfortable knowing they can assist with anything that comes up....
read full review
Was this helpful? Yes
By: Jennifer Middleton
Sep 26, 2019
View all comments (1)
Thank you for your kind words. We aim to give both Tenants and Landlords the very best service we can and we are delighted that you feel that we are achieving this. ...

“I have been extremely happy with the service ......”

Share on :
Sep 23,2019
Minithumbup
By: 'Samantha Shield'
Sep 23,2019
3 people found
this helpful
I have been extremely happy with the service I have received from Northwood from start to finish. I have had no issues while being a tenant in one of their properties over the last 9 months. Jen and Maryanne have done their best to support me ...
read full review
Was this helpful? Yes
By: Jennifer Middleton
Sep 23, 2019
View all comments (1)
It has been a pleasure from start to finish to get you settled first into rented and then onward into your new home. We all wish you well. ...

“Positive experience, friendly and competent staff...”

Share on :
Sep 21,2019
Minithumbup
Donna
By: 'Chris Evans'
Sep 21,2019
2 people found
this helpful
I've dealt with various letting agents in the past, most of which have been disorganised and provided an overall underwhelming service. Northwood on the other hand has been top-notch, from always being available on the phone through to easy-to-manage tenancy agreements, inventory signing etc. The ...
read full review
Was this helpful? Yes
By: Jennifer Middleton
Sep 23, 2019
View all comments (1)
Thank you for your kind words. We aim to make the process of moving as easier and painless as possible and are thrilled that we have achieved this for you. We look forward to working with your through your tenancy. ...

“Very efficient and helpful agent who kept me ......”

Share on :
Sep 21,2019
Minithumbup
Adam
By: 'Saskia Hart'
Sep 21,2019
1 people found
this helpful
Very efficient and helpful agent who kept me fully informed about my property throughout. They always replied promptly to my queries and in spite of being a long way from my property I had no worries at all that it was being looked after really ...
read full review
Was this helpful? Yes

“Excellence - Donna Barnes and the Team at Northwood (Mickl......”

Share on :
Sep 07,2019
Minithumbup
Donna
By: 'David de Silva'
Sep 07,2019
2 people found
this helpful
Donna Barnes and the Team at Northwood (Micklegate) York have been most efficient and helpful in resolving a recent technical issue relating to the EPC rating of one of my properties. Despite it needing different attempts, Donna resolved the matter to ensure the EPC rating ...
read full review
Was this helpful? Yes
By: Donna Barnes
Sep 09, 2019
View all comments (1)
Thank you for your feedback, we take great pride in ensuring all our properties are well looked after and meet the required standards for letting. ...

“Really nice people, Jennifer has always been ......”

Share on :
Aug 29,2019
Minithumbup
By: 'Elena Emanuele'
Aug 29,2019
0 people found
this helpful
Really nice people, Jennifer has always been very helpful with us, we are really happy to have trusted them. Thank you....
read full review
Was this helpful? Yes

“First time landlords...”

Share on :
Aug 29,2019
Minithumbup
By: 'Lauren Crawley'
Aug 29,2019
1 people found
this helpful
Northwood have made setting up our first rental really easy from start to finish and their communication is excellent. If the whole rental is as smooth as the set up we will be very happy as it is quite nerve wracking being first time landlords. ...
read full review
Was this helpful? Yes
By: Jennifer Middleton
Aug 30, 2019
View all comments (1)
We are delighted that we have made your first venture into the world of being Landlords so smooth. We pride ourselves on our personal service and look forward to working with you moving forward. ...
Staff picture Adam
(10)
Staff picture Donna
(77)

Landlord Fees

Pending
12% (inc. VAT), Pay Upfront (Fees are negotiable)

Fully Managed 12% + VAT with an initial set up fee of £400 + VAT.

Remember - We will not be beaten by fee by ANY High Street Agent - its not all about the fee, its about the working relationship and the level of service we give to all our Landlords.

Last updated on 08/11/2018, 2:44 PM by Maryanne Smith - Branch Manager


Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)

We have to put a fee in the box - however, our service levels are unrivalled and we have this year - 2018 won the Gold Award for the best customer service in York! With a small yet perfectly formed Team we will not be beaten on fee by ANY High Street Agent.

Last updated on 08/11/2018, 2:41 PM by Maryanne Smith


Tenant Fees

Overall Fees
£190 (inc. VAT), Pay Upfront

Referencing
£190 single person
£310 for a couple
If you need a Guarantor £100

Tenancy Renewal £35

No other gimmicks or costs involved with our rental property applications for new Tenants.

Last updated on 08/11/2018, 2:47 PM by Maryanne Smith - Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit:
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 5:15 PM 14/03/2018 by Adam

As Seen On

Get in touch with

Northwood

Branch - York, YO1