0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 30,2018
Oct 30,2018
6
people found
this helpful
this helpful
I have just been released form a tenancy early with lots of difficulty.
I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my property, this was June. I would call the agent assigned to my property weekly to be told that they have had lots of viewing but no takers and this went on for 4 months. The point where things changed was when I said I would not be making any further rent payments and to some miracle the property was let less than two weeks after this point. Peter Alan are now trying to charge me £266.76 to cover the cost of advertising the property when my landlord is paying for a fully managed package. They are also refusing to issue me with a refund of rent owed along with my bond until I've paid the invoice issued which simply reads "Landlord set up fee" which isn't good enough by any means. the cardiff branch are being deliberately obstructive and unhelpful.
I would recommend that you avoid Peter Alan at all costs if you can. They are only interested in making money and customer services doesn't exist.
I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my property, this was June. I would call the agent assigned to my property weekly to be told that they have had lots of viewing but no takers and this went on for 4 months. The point where things changed was when I said I would not be making any further rent payments and to some miracle the property was let less than two weeks after this point. Peter Alan are now trying to charge me £266.76 to cover the cost of advertising the property when my landlord is paying for a fully managed package. They are also refusing to issue me with a refund of rent owed along with my bond until I've paid the invoice issued which simply reads "Landlord set up fee" which isn't good enough by any means. the cardiff branch are being deliberately obstructive and unhelpful.
I would recommend that you avoid Peter Alan at all costs if you can. They are only interested in making money and customer services doesn't exist.
Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
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Latest Reviews
30th Oct 2018
reviewed by 'Very'
17th May 2017
reviewed by 'Slightly'
10th Jun 2016
reviewed by 'EmmaClark'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 0 |
Areas covered
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Oct 30,2018
Oct 30,2018
6
people found
this helpful
this helpful
I have just been released form a tenancy early with lots of difficulty.
I decided to opt for a 2 year lease due to the charges attached to the renewal of a contract. I informed the branch of my situation and requested they re advertise my ...
read full review
read full review
Comment on agent fees
the fees that are charged across the board are terrible. Peter Alan are out to take as much money as possible and when you ask for a break down of what the charges are for they cannot offer this information.
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Yes
Yes
May 17,2017
May 17,2017
9
people found
this helpful
this helpful
Bad enough that I almost pulled out of buying on a few occasions. This was a case of wanting the House bad enough to grin and bear it. While I was looking for a house, Amy was fantastic, she was professional, had good customer service, ...
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Comment on agent fees
I haven't paid anything for buying my house, and Hopefully i got out of helping Angela get paid any commission on the conveyancer.
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Jun 10,2016
Jun 10,2016
0
people found
this helpful
this helpful
We exchanged contracts today, Dawn has been brilliant - going above and beyond to help keep things moving and always keeping us informed of what was going on....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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