Sebastian Roche
Forest Hill, London, SE23
4.9/5, 137 reviews
98% recommended
99% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction

“Great service...”

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Sep 11,2018
Minithumbup
Sophie
Robert
By: 'Sarah'
Sep 11,2018
0 people found
this helpful
We achieved a sale in under 8 weeks, in a very difficult market. Robert and his team were excellent communicators and were enormously helpful throughout negotiations with our buyers. We exchanged within 14 weeks. Would highly recommend.
Comment on agent fees
Excellent value for money
Was this helpful? Yes
By: robert
Sep 12, 2018
After your experience with other previous agents who tried without success in trying to secure you a buyer it's really lovely to see that review, thanks. Great to hear that you have quickly settled into your new family home. Rob

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Opening Hours
Address

Sebastian Roche
61-63 Honor Oak Park
Forest Hill,London
Greater London
SE23 1EA
0208 291 9441

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £245,000 £5,350,000
Lettings 95% 99% £825 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 0 14 0 71 1 24 1 3 1
Areas covered
  • SE23
  • se23
  • SE4
  • se4
  • SE13
  • se6
  • SE8
  • se8
  • SE6
  • se14
  • SE22
  • se22
  • SE15
  • SE26
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

“Terrible experience while attempting to sell ......”

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Aug 18,2022
Minithumbup
Richard
By: 'Annoyed'
Aug 18,2022
0 people found
this helpful
Terrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined massively. My buyers wrote a letter to me because they were worried that messages were not getting through (they weren’t). They never reurned calls ...
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“Good service...”

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Dec 18,2021
Minithumbdown
Dolin
By: 'Oliver'
Dec 18,2021
0 people found
this helpful
I recently bought around Honor Oak and was impressed with Sophie's diligence and proactiveness to finalize the transaction, especially when it felt like if left to the solicitors alone would have dragged into 2022. A mention also to Dolin for his help during this time. Thank ...
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“Excellent customer service and prompt respons......”

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Dec 10,2021
Minithumbup
By: 'Michael'
Dec 10,2021
0 people found
this helpful
Excellent customer service and prompt responses. Support available till tenancy is agreed . Special shout out to Dolin who showed professionalism throughout the process ....
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“Myra at Sebastian Roche and her colleagues ha......”

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Nov 10,2021
Minithumbup
Myra
By: 'Malcolm'
Nov 10,2021
0 people found
this helpful
Myra at Sebastian Roche and her colleagues have provided an excellent service to us over the last 5 years or so. Even Covid did not stop them. Efficient, pleasant and responsive....
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“We had a somewhat frustrating sale because ou......”

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Nov 02,2021
Minithumbup
Sophie
By: 'Mike Thomas'
Nov 02,2021
0 people found
this helpful
We had a somewhat frustrating sale because our Freeholders caused several issues. I also think that our Solicitor was probably too busy. I got the impression that the only one who wanted to make the sale happen, apart from ourselves, was Sophie. She chased everyone ...
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“All the team at Sebastian Roche especially So......”

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Oct 12,2021
Minithumbup
By: 'Gary'
Oct 12,2021
0 people found
this helpful
All the team at Sebastian Roche especially Sophie, made my selling experience a stress free one. She was readily available to answer my never ending questions without complaint. Offering help and support, to which I am thankful....
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“Superb sales progression, kept things moving ......”

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Oct 09,2021
Minithumbup
Sophie
By: 'Nick S'
Oct 09,2021
0 people found
this helpful
Superb sales progression, kept things moving when solicitors were being unhelpful. Easy to get in touch with& don't hide away....
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“Sebastian Roche...”

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Sep 23,2021
Minithumbup
Sophie
By: 'Ryan'
Sep 23,2021
0 people found
this helpful
Sebastian Roche did a good job at getting people through the door which ended up in a speedier offer than previous agent. Sophie dealt with my post offer process and was excellent at keeping me informed and having a wonderful manner (keeping me calm when ...
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“Sophie helped us navigate every step of the j......”

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Sep 03,2021
Minithumbup
Sophie
By: 'Ross Duncan'
Sep 03,2021
0 people found
this helpful
Sophie helped us navigate every step of the journey and recommended asuperb conveyancer and surveyor. Clear communication and excellent service throughout the whole process. 10/10 would use again....
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“We sold our property through Sebastian Roche ......”

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Jul 20,2021
Minithumbup
Sophie
Robert
By: 'Aarish Pandya'
Jul 20,2021
0 people found
this helpful
We sold our property through Sebastian Roche just in time for the stamp duty deadline. We were really impressed with how smoothly and efficiently the process progressed. From the first valuation done by Rob, to the wonderful pictures the photographer took all the way through ...
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“Sophie Payne at the Honor Oak branch was frie......”

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Jul 12,2021
Minithumbup
Sophie
By: 'A&T'
Jul 12,2021
0 people found
this helpful
Sophie Payne at the Honor Oak branch was friendly, attentive and responsive. She made the process clear and did a fair bit of nudging on our behalf which really helped the process along!...
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“A very professional agency with friendly, kno......”

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Jul 06,2021
Minithumbup
Richard
Myra
By: 'Anne Conway'
Jul 06,2021
0 people found
this helpful
A very professional agency with friendly, knowledgeable staff always a pleasure to deal with. After many years of being well looked after by the superb Myra and her letting and management team, our recent sales experience proved just as good and was handled expertly by ...
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“Flat PurchaseI purchased a flat with Sebasti......”

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Jul 02,2021
Minithumbup
Sophie
Robert
By: 'Very happy flat buyer'
Jul 02,2021
0 people found
this helpful
Flat Purchase I purchased a flat with Sebastian Roche and have nothing but praise for the service. We were targeting a completion within the stamp duty holiday and Sophie and Robert were excellent at driving this forward. They provided clear guidelines on the process and ...
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“Sophie at Sebastian Roche was a great support......”

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Jul 01,2021
Minithumbup
Sophie
By: 'Stuart'
Jul 01,2021
0 people found
this helpful
Sophie at Sebastian Roche was a great support in buying our first property. She was friendly and approachable around any queries we had and made the whole experience a lot less daunting. She often went above and beyond working OOH to act on outstanding issues ...
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“Sophie was great to deal with and she was ver......”

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Jun 29,2021
Minithumbup
Sophie
By: 'sharif ileiwat'
Jun 29,2021
0 people found
this helpful
Sophie was great to deal with and she was very helpful in relaying contact between us and the sellers. Professional, friendly and reassuring. We had a great experience using Sebastian Roche and would happily recommend them....
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“Fantastic customer service...”

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Jun 22,2021
Minithumbup
Myra
By: 'Calvin'
Jun 22,2021
0 people found
this helpful
Myra was a massive help throughout the entire process of us moving. Due to the pandemic, we had some unique circumstances when it came to moving, however Myra was always reassuring and helpful and that helped make the move as easy as possible once we ...
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“Highly Recommend...”

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May 28,2021
Minithumbup
Robert
Sophie
By: 'Richard Dempsey'
May 28,2021
0 people found
this helpful
I bought my house off Sebastian Roche 14 years ago and they successfully sold it this week after what has been probably the most challenging year any of us has known. Despite this, their professionalism and good humour has been a pleasure to deal with. From ...
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“We had an excellent rental experience with th......”

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May 22,2021
Minithumbup
Myra
By: 'Lucia'
May 22,2021
0 people found
this helpful
We had an excellent rental experience with the Sebastian Roche team from viewing to signing - it was an efficient and stress-free process. A big thank you to Myra, who was an absolute pleasure to deal with. She was friendly and professional. We greatly appreciated ...
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“1 bedroom property rented very quickly, and s......”

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Apr 12,2021
Minithumbup
Sophie
By: 'Joanna'
Apr 12,2021
0 people found
this helpful
1 bedroom property rented very quickly, and special thanks to Sophie in particular who kept us regulary updated with all aspects of viewings, reference progress of tenant and contract. Very helpful and professional. Happy customer!...
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“We recently bought a property via Sebastian R......”

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Apr 01,2021
Minithumbup
Sophie
By: 'Holly'
Apr 01,2021
0 people found
this helpful
We recently bought a property via Sebastian Roche and Sophie did an amazing job to keep a very long chain moving, providing us with updates along the way and lots of friendly and helpful advice! We’re grateful to her for help and would recommend ...
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“Excellent Service...”

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Mar 31,2021
Minithumbup
Robert
Richard
By: 'Stephen'
Mar 31,2021
0 people found
this helpful
Excellent service from Richard & Robert in the Honor Oak Office. Special mention to Richard who kept things on track during the more stressful moments of the sale and move....
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Attachments

Review file
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“Great customer experience from the beginning......”

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Mar 30,2021
Minithumbup
Sophie
Robert
By: 'Caroline'
Mar 30,2021
0 people found
this helpful
Great customer experience from the beginning to the end. Honest, trustworthy,friendly and helpful every step of the way. Thank you for making the whole process relatively painless....
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“Sebastian Roche were extremely helpful and pr......”

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Mar 24,2021
Minithumbup
Richard
Sophie
By: 'Clare'
Mar 24,2021
0 people found
this helpful
Sebastian Roche were extremely helpful and proactive in selling our house. They offered great support and professionalism at every stage of the process. We are not sure we would have survived the process without and Richard's calm and highly professional approach and expertise throughout! We ...
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“A fantastic team and thorough service...”

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Mar 17,2021
Minithumbup
Sophie
Myra
By: 'Kate'
Mar 17,2021
0 people found
this helpful
A fantastic team and thorough service, they really helped make the sales process as painless as possible - and were always really positive and helpful to deal with. Thank you!...
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“Richard and the team were really good through......”

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Mar 16,2021
Minithumbup
Richard
By: 'Stephen'
Mar 16,2021
0 people found
this helpful
Richard and the team were really good throughout the process and handled any issue that cropped up professionally and efficiently. Good value for money...
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“We used Seb Roche recently to sell our home a......”

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Mar 12,2021
Minithumbup
Sophie
By: 'katherine mitchell'
Mar 12,2021
0 people found
this helpful
We used Seb Roche recently to sell our home and secured a buyer within around ten days. But due to the pandemic stalling things at the moment, plus Christmas in the middle, the whole process took 6 months. Nevertheless Sophie always return calls, emails to see ...
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“Sophie is very friendly, helpful and professi......”

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Mar 10,2021
Minithumbup
Sophie
By: 'Dwayne'
Mar 10,2021
0 people found
this helpful
Sophie is very friendly, helpful and professional. The way she connected our sellers and other third parties was impressive. Would definitely recommend and wok with her in the future....
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“Very happy with the level of service from Seb......”

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Mar 08,2021
Minithumbup
Sophie
By: 'John H'
Mar 08,2021
0 people found
this helpful
Very happy with the level of service from Sebastian Roche. We dealt with Sophie who was very responsive and supportive and helped us through the process from start to finish. Thanks Sophie. Would certainly use the services of Sebastian Roche in future....
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“Once our offer was accepted we dealt with Sop......”

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Mar 08,2021
Minithumbup
Sophie
By: 'Fiona'
Mar 08,2021
0 people found
this helpful
Once our offer was accepted we dealt with Sophie a lot. She was brilliant at Sebastian Roche. She went above and beyond, really pushing the solicitors to move things along, as well as working out of office hours. She was continuously friendly and personable so ...
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“We used Seb Roche to sell our flat in Honor O......”

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Mar 08,2021
Minithumbdown
Daniel
Sophie
By: 'Andrew'
Mar 08,2021
0 people found
this helpful
We used Seb Roche to sell our flat in Honor Oak having read positive reviews on a local forum. We were immediately impressed with the Daniel, the MD who met with us on our first appointment and we felt confident we had made the right ...
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No image available Richard
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No image available Myra
(17)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are members of the Property Ombudsman's redress scheme and also have an internal complaints procedure
Last updated at 9:28 AM 13/12/2017 by Robert

Awards won by Sebastian Roche, London SE23 1EA



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