0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Aug 31,2018
Aug 31,2018
4
people found
this helpful
this helpful
I'm an easygoing person, it takes a lot for me to want to complain or bad mouth a service, however I feel like I needed to write this review to try and warn others from using this AWFUL company.
If you're looking to rent a property DO NOT USE THIS COMPANY. Its no exaggeration, the way they treat their tenants is outrageous and disgusting.
They promise you things that they will never deliver. They ignore calls, emails and fob you off at every given opportunity.
They quite happily had my boyfriend and I living in a property full of black mould for months ands months, even after they have promised us time and time again that they would sort the issue out immediately. We were forced to throw bedding and clothing out because it got so bad. They didn't really care though.
They're also perfectly happy to let you live without smoke alarms for months too. You honestly couldn't make up how appalling their service is.
I'd imagine their company values include the following:
Minimising impact
Getting every penny out our tenants
Compromising tenant safety
Lying with passion
Ignoring customers
Incompetence
They are an absolute joke of a company. DO NOT USE.
If you're looking to rent a property DO NOT USE THIS COMPANY. Its no exaggeration, the way they treat their tenants is outrageous and disgusting.
They promise you things that they will never deliver. They ignore calls, emails and fob you off at every given opportunity.
They quite happily had my boyfriend and I living in a property full of black mould for months ands months, even after they have promised us time and time again that they would sort the issue out immediately. We were forced to throw bedding and clothing out because it got so bad. They didn't really care though.
They're also perfectly happy to let you live without smoke alarms for months too. You honestly couldn't make up how appalling their service is.
I'd imagine their company values include the following:
Minimising impact
Getting every penny out our tenants
Compromising tenant safety
Lying with passion
Ignoring customers
Incompetence
They are an absolute joke of a company. DO NOT USE.
Comment on agent fees
Bad. Bad. Bad.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
1st Oct 2019
reviewed by 'Hilary Mintoft'
31st Aug 2018
reviewed by 'Appaling, disgusting, dishonest, incompetent, unca'
1st Feb 2017
reviewed by 'Damon Moffatt'
Opening Hours
Address
Hunters Estate Agents
18-19 Colliwegate
York,York
Yorkshire
Y01 8BN
01904409119
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 100% | 67% | £650 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Hunters Estate Agents Branches (view all )
Oct 01,2019
Oct 01,2019
1
people found
this helpful
this helpful
Peter Croft helped me to source my buy to let property investment and gave me fantastic advice as I had not invested in property before. He kept in regular contact during the sale process and met me at the property on completion day. He let ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2018
Aug 31,2018
4
people found
this helpful
this helpful
I'm an easygoing person, it takes a lot for me to want to complain or bad mouth a service, however I feel like I needed to write this review to try and warn others from using this AWFUL company.
If you're looking to rent a ...
read full review
read full review
Comment on agent fees
Bad. Bad. Bad.
Was this helpful?
Yes
Yes
Feb 01,2017
Feb 01,2017
2
people found
this helpful
this helpful
What you will find as a Tennant with Hunters is that you will hand back your keys after an inspection has been carried out on moving date and everything is found to be okay with the property your renting when your moving out but although ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2014
Oct 02,2014
3
people found
this helpful
this helpful
Their office should be on The Shambles, cos that's what their service is. I was continuously shocked at their disorganisation, and the way I was treated dismissively from the start. E-mails were ignored, call-backs were promised but never materialised, even their whole system went down ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
