0% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
0% lettings fee satisfaction
Aug 18,2018
Aug 18,2018
5
people found
this helpful
this helpful
Possibly the worst estate agent I have ever had the displeasure of using.
This estate agent has all the hallmarks of a bad 1980's estate agent.
They appear to encorouge gazumping and have little to no communication.
Initially we arranged a viewing on a property and had a telephone call confirming that our appointment had been accepted.
When we turned up for the viewing, the vendor was unaware of any arrangement being made so it was a little awkward.
The advert for the property was a copy and paste of a previous advert from several years ago so the photos did not reflect the actual condition of the house
had an offer accepted on a property under the condition that it was marked as under offer.
They did not mark the property as under offer despite our agreement, when we contacted them they did then mark the property as under offer for a number of days.
They then removed the under offer notice without telling us and actively encorouged other people to view the property in an attempt to gazump us.
We have only become aware that the property has now been marked as sold subject to contract by checking the internet.
They have not even bothered to tell us that they have sold the property, despite our offer being accepted and assurances that if any other offers were made they would contact us to give us first refusal to change our offer etc.
In short, if you are a buyer, avoid like the plauge! They appear to have no integrity and will be incredibly disingenuous in all dealings.
This estate agent has all the hallmarks of a bad 1980's estate agent.
They appear to encorouge gazumping and have little to no communication.
Initially we arranged a viewing on a property and had a telephone call confirming that our appointment had been accepted.
When we turned up for the viewing, the vendor was unaware of any arrangement being made so it was a little awkward.
The advert for the property was a copy and paste of a previous advert from several years ago so the photos did not reflect the actual condition of the house
had an offer accepted on a property under the condition that it was marked as under offer.
They did not mark the property as under offer despite our agreement, when we contacted them they did then mark the property as under offer for a number of days.
They then removed the under offer notice without telling us and actively encorouged other people to view the property in an attempt to gazump us.
We have only become aware that the property has now been marked as sold subject to contract by checking the internet.
They have not even bothered to tell us that they have sold the property, despite our offer being accepted and assurances that if any other offers were made they would contact us to give us first refusal to change our offer etc.
In short, if you are a buyer, avoid like the plauge! They appear to have no integrity and will be incredibly disingenuous in all dealings.
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Latest Reviews
18th Aug 2018
reviewed by 'Jon'
10th Jan 2018
reviewed by 'Jarman'
5th Jan 2018
reviewed by 'Helen'
1st Oct 2014
reviewed by 'Cefneithin1'
Opening Hours
Address
Peters & Co
34 Llandeilo Road
Cross Hands
Carmarthenshire
SA14 6NA
01269 844826
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £55,000 | £55,000 |
| Lettings | 50% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 |
Areas covered
- SA14
- SA15
- SA18
- SA19
- SA31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 18,2018
Aug 18,2018
5
people found
this helpful
this helpful
Possibly the worst estate agent I have ever had the displeasure of using.
This estate agent has all the hallmarks of a bad 1980's estate agent.
They appear to encorouge gazumping and have little to no communication.
Initially we arranged a viewing on a property ...
read full review
read full review
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Yes
Yes
Jan 10,2018
Jan 10,2018
0
people found
this helpful
this helpful
These agents did such a terrible job of managing my house to tenants that I had to sell it. It was ruined under thier mismanagement....
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Comment on agent fees
Not worth it.
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Apr 19, 2018
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(2)
Many thanks for your feedback. I think it would have been better if you had have contacted us directly in the first instance. I was just wondering if you were a landlord OR a tenant as it is not clear from your comment. I would also like to know what property you are talking about as we have not had an instance like this within the 20 years that I have worked for the company. I am now the director of the company and would like you to show me the proof of this claim within the next 24 hours or I ...
Jan 05,2018
Jan 05,2018
0
people found
this helpful
this helpful
These agents managed my cottage in Wales whilst I worked abroad.
They did such a terrible job that I had to sell my cottage for twenty thousand pounds less than I bought it for ten years earlier.
It had been destroyed my poor choice of ...
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Comment on agent fees
Not worth the fees I paid them
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Oct 01,2014
Oct 01,2014
0
people found
this helpful
this helpful
Peters and Co were outstanding through the entire process of buying my house. The staff were warm and friendly and you had the feeling that they were working hard to help. They contacted me regularly with updates of the sale and any issues that arose. ...
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Comment on agent fees
The best I could find in the local area. Considering the percentage they offered I thought the service would suffer. I need not have worried.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our complaints procedure is handled in house but should a resolution not be found then the matter can be escalated
Last updated at 11:25 AM 14/04/2015 by Laura Evans
