“I was a potential tennant, applied for a viewing a ......”
1 Star Review
Feb 07,2018
By:
'Amy'
Feb 07,2018
Branch: Solihull, 115 Stratford Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: B90
Branch: Solihull, 115 Stratford Road
Lettings (Prospective customer)
Postcode: B90
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I was a potential tennant, applied for a viewing a day after the property was advertised, had no call back so rang the office To be greeted by a woman who asked questions in one word or simple phrase, 'name' 'job' 'partner' 'children' 'pets', she then asked me when I could view, because I had specific times because of my partners working hours she ended the phone call simply with 'I'll have to phone you tomorrow I'm busy this afternoon and can't do it now' and hung the phone up. After repeated phone calls, repeated requests to book a viewing I received a voicemail yesterday saying they had already had an application on the property. Service was disgusting, attitude with a potential client was also unacceptable, we all have busy jobs but don't speak to people in that manner and then to not follow it up was terrible. Very disappointed to say the least
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