The staff was professional, cooperative and transparent. The person dealing with the property management has been the same for years and this is a plus. (During our last tenancy we changed about 8 property managers in 2,5 years!)
We were called by Leaders for a feedback after our viewings, which shows organisation and individual interest.
The way we were given the paper work was more organised and professional than with other agencies. Something you note when you\'ve seen worse.
After we sent them emails we received prompt replies and they made sense (it rarely happened with our last agency!).
Overall we had a very good impression and hope that it will continue for the rest of the tenancy.