Lenzie, Glasgow, G66
4.9/5, 194 reviews
97% recommended
97% sales valuation accuracy
98% sales fee satisfaction



Property Features

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“We cannot commend both Maxine and Sylvia highly enough. They ......”

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Dec 03,2017
Minithumbup
Maxine
By: 'Kirsty'
Dec 03,2017
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We cannot commend both Maxine and Sylvia highly enough. They both made our sale process an absolute delight. Thank you.
Comment on agent fees
Very reasonable for the service provided.
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Opening Hours
Address

Pacitti Jones
96 Kirkintilloch Road
Lenzie,Glasgow
East Dunbartonshire
G66 4LQ
0141 775 0005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £72,500 £3,465,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 168 3 8 0 10 3
Areas covered
  • g66
  • G69
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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Images & Videos

“Great service - quick and efficient and Maxin......”

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Jun 22,2022
Minithumbup
Maxine
Martin
By: 'Mike'
Jun 22,2022
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Great service - quick and efficient and Maxine kept me informed at every step. No issues at all. Would definitely recommend....
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“Maxine was excellent at keeping us up to date......”

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May 19,2022
Minithumbup
Maxine
By: 'weir'
May 19,2022
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Maxine was excellent at keeping us up to date every step of the way. We had plenty of viewers and ended up with an good offer....
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“Highly recommended...”

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May 18,2022
Minithumbup
Maxine
By: 'Fiona'
May 18,2022
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We sold our house within a week and managed to achieve a great price thanks to the efforts (not to mention the patience!) of Maxine and her colleagues, who guided us through every step of what could have been a very stressful process. Our property ...
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“Amazing service from the start with Lorraine ......”

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May 16,2022
Minithumbup
Martin
Lorraine
By: 'Lauren'
May 16,2022
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Amazing service from the start with Lorraine submitting our offer for our purchase and then Maxine and Jennifer sorting out our property we had to sell. We also used the legal team to deal with our purchase and sale, Martin always kept us in the ...
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“Supported throughout with very good communica......”

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Apr 21,2022
Minithumbdown
Maxine
Colin
By: 'Elisabeth Olbrich'
Apr 21,2022
0 people found
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Supported throughout with very good communication from both Lenzie and Kilsyth Offices. The Portal is an excellent feature and allows access to everything I needed. Everyone I dealt with was Professional, friendly and helpful. This helped make a stressful period easier as I could see ...
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“Excellent service received on marketing and s......”

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Apr 04,2022
Minithumbup
Maxine
By: 'Alan Mills'
Apr 04,2022
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Excellent service received on marketing and sale of property. PJ have been very proactive and kept us up to date on progress at all times....
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“Handled a long chain with ease!...”

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Mar 30,2022
Minithumbup
Martin
By: 'Ruth'
Mar 30,2022
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Martin and Chantal handled our properly sale and purchase. It was part of a long chain but they handled everything with such ease. True professionals!...
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“From the start Maxine and Jennifer and Paul w......”

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Mar 14,2022
Minithumbup
Maxine
Jennifer
By: 'Agnieszka'
Mar 14,2022
0 people found
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From the start Maxine and Jennifer and Paul who value the house were profesional and approachable. Anytime we had a question, it was answered straight away. It was a pleasure and I would choose Paciti Jones again in the future....
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“The process was easy and communication during......”

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Feb 21,2022
Minithumbup
Jennifer
By: 'Andrew A'
Feb 21,2022
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The process was easy and communication during the selling process was excellent great communication with Jennifer at the Lenzie office was 5 star !...
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“Most helpful and friendly service...”

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Feb 17,2022
Minithumbup
Maxine
Jennifer
By: 'J O'Kane'
Feb 17,2022
0 people found
this helpful
Ihave found Pacitti Jones very helpfull and informative during the process of both buying and selling my house,informing me as best they could during the process and keeping me in the loop as to every aspect of the process.Will highly recommend and will ...
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“Extremely professional and pleasant to deal w......”

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Feb 10,2022
Minithumbup
Jennifer
Maxine
By: 'Clare Fraser'
Feb 10,2022
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Extremely professional and pleasant to deal with. Photographs were stunning and digital viewing appointment system was seamless. Very responsive. Kept us informed at all stages and provided invaluable advice. Nothing was too much to ask for and I can not recommend the team highly enough....
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“Just wanted to say thank you to Maxine and Jennifer ......”

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Feb 09,2022
Minithumbup
Jennifer
Maxine
By: 'Ross'
Feb 09,2022
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Just wanted to say thank you to Maxine and Jennifer for everything they done for us. Always available to take a phone call - clearly a tight knit team who know what's going on with everyone's houses that are for sale. Managed to provide us ...
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“5* Service...”

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Jan 25,2022
Minithumbup
Jennifer
Maxine
By: 'Ross'
Jan 25,2022
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Excellent service from start to finish. The staff are brilliant and the online portal is a great way of keeping updated on the progress of your sale without the need for repeated phone calls....
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“A breeze from start to finish....”

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Nov 27,2021
Minithumbup
Jennifer
By: 'Craig'
Nov 27,2021
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A breeze from start to finish. Our agent had everything covered. She provided a perfectly tailored, professional service that resulted in a sale price far exceeding our expectations....
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“We were very pleased with the service receive......”

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Nov 23,2021
Minithumbup
By: 'Hamish'
Nov 23,2021
0 people found
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We were very pleased with the service received when selling our property. Everything was dealt with swiftly and professionally and we were kept updated throughout....
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“Really happy with the team. Made selling my p......”

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Oct 14,2021
Minithumbup
By: 'Neida Amin'
Oct 14,2021
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Really happy with the team. Made selling my parents home a very quick, painless and smooth process. Would def recommend to friends a d family....
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“I have had the pleasure of dealing with Maxin......”

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Sep 30,2021
Minithumbup
Maxine
By: 'Roderick'
Sep 30,2021
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I have had the pleasure of dealing with Maxine from the Lenzie Branch from start to finish on the sale of my property in Gartosh. She made the whole process a relative breeze. Thank You...
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“Excellent customer service...”

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Sep 24,2021
Minithumbup
Jennifer
Colin
By: 'Mary Rose McConnell'
Sep 24,2021
0 people found
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We would like to thank the staff at the Lenzie branch for all their help in selling our property the service we received from day one was excellent Our initial contact was with Colin who we would like to thank for all his guidance and ...
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“A professional service from start to finish.......”

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Aug 24,2021
Minithumbup
Jennifer
Maxine
By: 'George Law'
Aug 24,2021
0 people found
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A professional service from start to finish. From the initial valuations to the sale I never had a single problem and received regular updates. The online dashboard was great for keeping track of viewers and seeing any feedback....
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“First class service from all staff....”

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Aug 12,2021
Minithumbup
Maxine
Jennifer
By: 'Iain'
Aug 12,2021
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First class service from all staff dealing with the house sale as part of my parents estate. Kept up to date on a daily basis using the online portal and phone calls. House sold in 6 days....
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“Thank you...”

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Jul 05,2021
Minithumbup
Maxine
By: 'Jill Monahan'
Jul 05,2021
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Great service and a lovely team of people to work with, all very helpful. The online portal was really good to keep on track with viewing and interest. Really happy with service....
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“The staff at pacitti Jones have been extremel......”

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Jun 29,2021
Minithumbup
Maxine
Jennifer
By: 'Anne Maria Reilly'
Jun 29,2021
0 people found
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The staff at pacitti Jones have been extremely helpful at making the whole process of selling and buying our home very easy. They are a very professional and trustworthy company that I would use again....
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“My home went on the market a week ago and is ......”

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Jun 22,2021
Minithumbup
Maxine
Colin
By: 'Lauren'
Jun 22,2021
0 people found
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My home went on the market a week ago and is now under offer. The Communication has been regular & of immediate response in this short time of dealing with each and every person from Colin to Karen at Bishopbriggs and especially Maxine at Lenzie....
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“The staff at the Lenzie branch are top class.......”

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Jun 06,2021
Minithumbup
Jennifer
Maxine
By: 'Fiona'
Jun 06,2021
0 people found
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The staff at the Lenzie branch are top class. Excellent communication and definitely go the extra mile . Pacitti Jones are the best .If your buying, selling or both then speak to the team....
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“The team at Pacitti Jones Lenzie have been fa......”

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May 28,2021
Minithumbup
Jennifer
Colin
By: 'Graham Halley'
May 28,2021
0 people found
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The team at Pacitti Jones Lenzie have been fantastic. Very quick service, they arranged the valuation/ home report, property photographer all done within days of us requesting. They arranged the viewings for us and after 1 week we had our 1st offer and we have now ...
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“House Sale...”

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May 24,2021
Minithumbup
Karen
Jennifer
By: 'Diane'
May 24,2021
0 people found
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Great experience from start to finish selling my house with Pacitti Jones Lenzie. Delight overall with service provided from valuation to home report/photographs. Also from going live with viewings booked in, staff were all amazing.Thank you Karen, Jennifer, Colin....
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“Consistently good service...”

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Apr 16,2021
Minithumbup
By: 'Linda'
Apr 16,2021
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As always, professional, friendly and knowledgeable staff to help throughout the process. Excellent service from both Bishopbriggs and Lenzie branch offices....
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“All excellent and smooth service .Great atte......”

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Mar 12,2021
Minithumbdown
Jennifer
Maxine
By: 'Brian Moreland'
Mar 12,2021
0 people found
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All excellent and smooth service . Great attention to detail, great communication and again all round super service . Happy to recommend to my friends ....
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“Thank you Pacitti Jones...”

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Feb 19,2021
Minithumbup
By: 'Mrs G'
Feb 19,2021
0 people found
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All the staff at Pacitti Jones were very professional and helpful during the course of our property sale. They were also approachable and friendly and I felt I could ask any questions that arose during the course of the sale. Pacitti Jones have a customer ...
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“First class service...”

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Feb 10,2021
Minithumbup
Colin
Maxine
By: 'James Thomson'
Feb 10,2021
0 people found
this helpful
From start to finish the service from the staff and management at Pacitti Jones Lenzie was second to none. With Colin doing the first initial contact and explaining everything in detail,,to the professional photographer who visited and spent time taking pictures. I was keep ...
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Staff picture Maxine
(165)
Staff picture Colin
(58)
Staff picture Jennifer
(69)
Staff picture Lorraine
(19)
Staff picture Martin
No fees information available
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Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:08 AM 04/05/2016 by allAgents

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Pacitti Jones

Branch - Lenzie, Glasgow, G66