From our initial meeting with James everyone involved has been very helpful, they are a very proactive company. Our house sold within 2 days of going on the market. We had Claire as our contact, we had some problems (nothing to do with the agents) this meant Claire had to try to negotiate between all parties. Nothing was ever too much trouble for her.
Our Sale fell through (again nothing to do with the agents, we were in a very difficult situation) Claire was very understanding. I would recommend this company, it is a very stressful business moving house having Claire on our side was a great help.