In December 2010 Charlton Grace were recommended to me by a friend and her sister, having used most estate agents in Basingstoke to buy and sell houses we thought we\'d try Charlton Grace. Nothing was too much trouble, the whole team were helpful and courteous throughout. At our request they only showed buyers able to proceed,they always picked the phone up straight away and called back when they said they would. The whole customer experience was fantastic and memorable from start to finish keeping us informed all the way. Then in January 2012 my Father died leaving us a house to sell, I had no hesitation in calling Mark Charlton! Again the service was amazing, Ade showed buyers around never failing to keep us informed during this difficult time. A big thank you to everyone at Charlton Grace it has been great dealing with you all, you do actually tick all the boxes 100%! we wish you all the best and recommend you to anyone wishing to buy or sell a house.