Despite the house being in a state when we moved in Tucker Gardner insisted that we have the house professionally cleaned when we moved out. We refused and cleaned the house ourselves, spending nearly two full days doing it. They then charged us for cleaning because there were water marks on the shower screen and grease on the front of the oven (all they could find wrong in the house).
Furthermore throughout our tenancy the house was riddled with damp and mould, with several of my clothes having to be thrown out as a result. The agency refused to act claiming that we had caused the mould because we didn\'t have a window open, even in the middle of winter.
Tucker Gardner are the Kings of sharp practice, hiding behind small print and \'guidelines\' and refusing to accept any responsibility for their short-comings. I have dealt with a number of letting agencies in the past but TG are up there with the worst.